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USB device not recognised.

Please can someone help? I need to get some pictures from my camera onto the computer and I keep getting this message. This is the only thing that I plug into the computer-there is nothing else and its functioned fine up to this point, although it hasn't been used for a while. Any advice much appreciated.
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Comments

  • TakeThis
    TakeThis Posts: 2,909 Forumite
    Perhaps you can begin with the details of the equipment involved.....
  • free4440273
    free4440273 Posts: 38,438 Forumite
    try another usb port (don't use an extender/ hub ); try a different usb cable too.
    BLOODBATH IN THE EVENING THEN? :shocked: OR PERHAPS THE AFTERNOON? OR THE MORNING? OH, FORGET THIS MALARKEY!

    THE KILLERS :cool:

    THE PUNISHER :dance: MATURE CHEDDAR ADDICT:cool:
  • Dave_C_2
    Dave_C_2 Posts: 1,827 Forumite
    edited 9 November 2011 at 11:48AM
    Remove the SD card and use the card reader in your PC (If you have one) to drag and drop the photos to your PC Hard drive.

    Despite rumours to the contrary we are not psychic, so details of the camera type, your PC and operating system will be helpful.

    Dave
  • Emuchops
    Emuchops Posts: 799 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Sorry.
    Its Windows XP on a Packard Bell EasyNote laptop-about 5 years old. The camera is from Aldi-very basic-called Traveller, about 4 years old. I have been using it without the card-just relying on the internal memory.
  • Redvee
    Redvee Posts: 140 Forumite
    Tenth Anniversary 100 Posts Combo Breaker
    It might sound strange but remove the battery from the camera, reinsert it and then hook the camera upto the laptop again. I've got a video camera that pops up as unrecognised from time to time and this works for me.
  • TakeThis
    TakeThis Posts: 2,909 Forumite
    Emuchops wrote: »
    Sorry.
    Its Windows XP on a Packard Bell EasyNote laptop-about 5 years old. The camera is from Aldi-very basic-called Traveller, about 4 years old. I have been using it without the card-just relying on the internal memory.


    Look for more details of the camera(such as the Model No.).
  • Emuchops
    Emuchops Posts: 799 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    TakeThis wrote: »
    Look for more details of the camera(such as the Model No.).

    Its a "Traveler 5.0MP DC5900".
  • Have you got access to another PC you can plug it into?

    First step is to always determine where the issue is. If possible, plug it into another PC and see what response you get; if it's the same problem then we're looking at a camera / cable issue. If it works on there, it's a PC issue
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have you followed the advice in post 3 yet?
    No free lunch, and no free laptop ;)
  • TakeThis
    TakeThis Posts: 2,909 Forumite
    The instructions are here on page 31 of the manual.
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