Product not as advertised but I might have ruined it for myself

Phase

My processor fan recently broke in my desktop computer. I took it out but the useless pins broke. I had to find a replacement. I looked online for CPU (processor) fans and found one that fitted my 'slot'. I have an Intel Core 2 Quad (Q9300). I saw my CPU brand was covered.

This Socket T/775 cooler is designed specifically for the Intel Socket 775 (Socket T) range of processors, including Intel Core 2 Duo and Intel Core 2 Quad, Core 2 Duo Extreme CPUs.
The CPU cooler features a large aluminum heatsink that maximizes dissipation of the heat around the CPU, as well a low-noise 95mm fan that provides up to 50 CFM of air circulation, helping to keep the CPU cooler for optimized performance.
The Socket 775/T cooler/fan offers simple installation, providing tool-less clips for easy connection to the motherboard.

I couldn't remember exactly what CPU I had at the time and I was eager to have my PC online so I opened the packaging. This is where I might have made my mistake. I also opened the packaging for the special grease that you are meant to put on the CPU. I tried to fix it on the motherboard but it wouldn't fit. I then noticed that my CPU was not present on compatibility list.

Am I able to do anything?

I'm a student so this was a big purchase. I will be using bolt on CPU fans from now on.


Thanks a lot.

visidigi

afraid not - other than put it on eBay to try and reduce your loss...

I am confused by the useless pins comment, as the usual Intel supplied fan is fitted with push pins whcih you rotate and pull to remove from the board and turn and push to fit it back on again...when you say your old fan died, what exactly happened? Did the bearing fail and the fan start to grind?

Phase

visidigi wrote: »

afraid not - other than put it on eBay to try and reduce your loss...

I am confused by the useless pins comment, as the usual Intel supplied fan is fitted with push pins whcih you rotate and pull to remove from the board and turn and push to fit it back on again...when you say your old fan died, what exactly happened? Did the bearing fail and the fan start to grind?

I rotated them and removed them so they pointed away from the fan. It was fine and I cleaned the fan. I put it back in and it wouldn't sit properly and was beeping so I decided to remove it but the pins bent and snapped off.

visidigi

ahh - you have to twist and pull to remove the cooler and then when remounting turn the pins and push...ah well, for your new one nothing much you can do other than sell it on...

Phase

I ended up that I was able to install it with no beeping at bootup. I just hope it keeps it cool.

bb999

visidigi wrote: »

afraid not - other than put it on eBay to try and reduce your loss...

I am confused by the useless pins comment, as the usual Intel supplied fan is fitted with push pins whcih you rotate and pull to remove from the board and turn and push to fit it back on again...when you say your old fan died, what exactly happened? Did the bearing fail and the fan start to grind?

I'm a little confused at this answer. The OP has not confirmed whether the fan was bought in store or online, so why do you say nothing can be done? If it was an online purchase then it could be returned under DSR regardless of whether it has been opened or not.

Having said that, judging by the last post he may not need to return it anyway.

baza52

maybee his cpu has cooked its self and he is unable to get back online.

visidigi

bb999 wrote: »

I'm a little confused at this answer. The OP has not confirmed whether the fan was bought in store or online, so why do you say nothing can be done? If it was an online purchase then it could be returned under DSR regardless of whether it has been opened or not.

Having said that, judging by the last post he may not need to return it anyway.

He's opened it, opened the grease (which would not be required to establish fitment as a dry run is possible) and has attempted to fit the item.

How or why do you believe DSR would apply?

Im confused why a 775 cooler doesnt fit on a 775 socket - I suspect the cooler is fine and it might be the board layout thats causing the lack of fitment.

Also as for the last reply, putting a cooler on a chip its not designed for, especially something as thermally high as a Q9300 would not be recommended - buy an official Intel one for £6 or so - otherwise this could take out alot more than the CPU...

Flyboy152

visidigi wrote: »

He's opened it, opened the grease (which would not be required to establish fitment as a dry run is possible) and has attempted to fit the item.

How or why do you believe DSR would apply?

Im confused why a 775 cooler doesnt fit on a 775 socket - I suspect the cooler is fine and it might be the board layout thats causing the lack of fitment.

Also as for the last reply, putting a cooler on a chip its not designed for, especially something as thermally high as a Q9300 would not be recommended - buy an official Intel one for £6 or so - otherwise this could take out alot more than the CPU...

Because if it was purchased at a distance, it is the part of law that applies to sales made at a distance, hence the "Distance" part, of Distance Selling Regulations.

Elle7

But he hasn't just opened the packaging to inspect the goods, he has used the product, and it is a one-use product.

visidigi

Flyboy152 wrote: »

Because if it was purchased at a distance, it is the part of law that applies to sales made at a distance, hence the "Distance" part, of Distance Selling Regulations.

Another patronising and equallly pointless post from you. I know what DSR means, but you're not reading the facts of the posts made. Again