📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Peak times???

Hiya,

I hope this is the right board :o

Does anybody know what constitutes peak and off peak?

When i purchased my mobile phone (2 years ago ish) I was told off peak was, "weekends, after 7pm untill 7am and bank holidays" is this still right?

As I’m pretty sure Christmas day counts as a bank holiday but my mobile bill seems to think otherwise.

I'm not trying to get out of paying my bill but if there had been a mistake i would like to get it corrected.

Many thanks in advance :D

WG x
All comments and advice given is my own opinion and does not represent the views or advice of any debt advice organisation.

DFW Nerd #132

Comments

  • kai666
    kai666 Posts: 1,431 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    apart from maybe orange, bank holidays do not count as off peak(Rip off!) My vodfone off peak tariff is 7pm-8am monday - thursday and 7pm friday - 8am monday.

    No idea how this compares to other networks though
  • reehsetin
    reehsetin Posts: 4,916 Forumite
    1,000 Posts Combo Breaker
    varies network to network, some count off-peak as after 6 some after 7 and weekends, with regards to bank holidays, ring your providers and ask them
    Yes Your Dukeiness :D
  • virgo17
    virgo17 Posts: 982 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    kai666 wrote:
    apart from maybe orange, bank holidays do not count as off peak(Rip off!)
    Orange certainly count ENGLISH public holidays as off peak. I have an idea that T-Mobile may have done so in the past, but worth checking with them now.

    O2 and Voda certainly charge you full wack on Bank Holidays. I agree it is a rip off, just the same as BT charge you weekday rates on Christmas Day, Boxing Day and NY Day if they fall Monday to Friday.

    V.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.