Soo... benefits want to charge me £3000? help.

Oldernotwiser

mspa wrote: »

perhaps I wrongly assumed you would understand that, record would mean written, I have rang up various places and it often states calls are recorded also. Even if proof was found I think that the amount overpaid would have to be paid back anyway.

Enquiring whether a call has been recorded could be worthwhile but I still fail to see how you could have a written record of a telephone call.

mspa

I always write down the date and time of a call and the name of the person I spoke to, from past experience its always worth it.

Lady_gaga

mspa wrote: »

I always write down the date and time of a call and the name of the person I spoke to, from past experience its always worth it.

Not all calls are recorded and merely having the call logged on your phone bill does not disclose what the conversation was about...

mspa

Of cause not but it would back up the OP claims that she tried to sort it out. As I said I doubt it would make any difference anyway, if she has recieved the incorrect amount it will have to be paid back.

Arg

Not if it's the jobcentres mistake.