O2 SIM only contract - cancelling??

raj75

can anyone tell tell me how to cancel a O2 SIM only contract?.

I am planning to get a Online Leisure 25 tariff for 2000 offpeak anynetwork mins and I only need it for 1 month.

spamberler

I have one, they are a one month contract so long as you have had it more than 1 month you should just be able to call or email them to cancel at anytime.

raj75

spamberler wrote:

I have one, they are a one month contract so long as you have had it more than 1 month you should just be able to call or email them to cancel at anytime.

Thanks.. But can't I keep just for 1 month (First month only). In such a case, do I need to tell them before the billing date of 2nd month.

What is their email address/phone number for cancelling?. Also is there a deadline, like I need to tell/email them before 5 days or so??. I am not able to find any details on O2 website.

raj75

I spoke to O2 Customer Services today and this is my understanding in cancelling a SIM only contract.

1) SIM only contract requires 30 days notice.
2) Within 14 days of ordering, you can only return the purchase and can't give a 30 day notice.
3) So basically, you can only give a 30 day notice after 14 days of ordering, which means you are tied up to contract for first 2 months.