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Tesco Discussion chat & grabbits eleven +

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Comments

  • gardenia
    gardenia Posts: 1,042 Forumite
    Lots of trays at bmleys also found the relic suitcases thought they were long gone were on top shelf, did not have time to go hunt for clothing
  • Hello !!
    Want your expert advice, today I ordered 3 hello kitty kitchens on t direct mobile site.
    £14.97 b2g1f.
    The picture on the mobile site and the dimensions, free kettle, toaster etc are exactly the same as the current £30 ones.
    I put it on grabbit earlier but someone pointed out the pic is different on the full site.
    So it's obviously an error on the mobile site.
    Do I have any grounds to expect the bigger £30 ones that I believed I was ordering ??
    I have screen shots to prove the price , pic and dimensions of the cheaper ones being the same as the dearer ones.
    TIA :):)
    MSE- The Glitchhikers guide to the galaxy :)
  • QPR10
    QPR10 Posts: 4,839 Forumite
    Part of the Furniture Combo Breaker
    i was thinking of doing the same but thought i would look a bit odd :-P

    Not at all you should see some of the names on there but you might have to tag of onto queen
  • i put lovecrafting as my middle name, altho all my friends are now wondering why i am telling them i love crafting when they already know
  • Looby123
    Looby123 Posts: 1,563 Forumite
    Supercalifrigilisticexpialidotious!!!!:D

    I do hope you learned a little lesson from this though. ;):)

    lol....most definately....always have glitches fully planned before setting off on journey!!!! ;)
    hoping for a very MSE Ts glitching 2012!
  • Tinyshoes
    Tinyshoes Posts: 29,014 Forumite
    Looby123 wrote: »
    lol....most definately....always have glitches fully planned before setting off on journey!!!! ;)

    Really good to hear your news Looby. :T

    And plan what to do with them once you have them too. Lots of fizzy pop all over back of car for me one day after the 7up, lilt etc glitch. Stupidly put them on back seat. Someone wrote a brilliant poem about my plight and I'm really sorry I forget who it was. :o
  • Tinyshoes
    Tinyshoes Posts: 29,014 Forumite
    Ladyleenie where are you? We haven't had any poems lately?

    And do we have a Mr May yet?
  • right im offskies got to take some jeans back and fingers crossed pick a couple of bits up see you all later take care xx
  • i have mr may here but we dont have any 4p boxers so he said he isnt doing it in the nuddy
  • HappyChappy84
    HappyChappy84 Posts: 7,585 Forumite
    edited 13 November 2011 at 2:48PM
    Gemini_Jes wrote: »
    Good afternoon all....not been on the thread for a few days, just played catch up. sorry to hear about Loobys accident but glad it's all sorted now. A belated happy birthday greeting to Czernichia and hugs to everyone else.

    I know this is going to be off topic and not related to Tesco but think with Christmas coming up and people could be buying mobile phones as gifts then I thought I would share the following with you all:

    I purchased a mobile phone from Carphone Warehouse on 25th Feburary this year. 22nd September I took it back to CPW as it failed to work. They sent it off for repair and told me they would be in touch within 2 to 4 weeks. 2 weeks later they knew the phone was 'beyond repair' but did not inform me as they had the wrong telephone area code and did not have the common sense to google correct code.
    On the 20th October I called CPW and they then informed me phone was 'beyond repair' and I had a choice of 4 phones of which neither was my original model. After explaining they needed to offer me a 'like for like' phone then they agreed to replace with same phone. Manager of branch told me replacement phone would arrive within 10 days. The 10 days came and went and still no phone, when queried why,the manager just said 'that's how long it takes' . I mentioned that if I had placed an order for a new phone then it would arrive the next day!! I made several calls to customer services about the delay and am still waiting for them to call me back.
    Wed 2nd November I collected the replacement phone and I was told by store manger it was a new phone. I tried to charge the phone at home to no avail, back to shop I return Thursday morning. Manager not in that day but another staff member finally got the phone working. The staff member also let slip that the replacement phone was in fact a reconditioned phone. Obviously I was not happy with this and asked for a refund. Staff member said he not had the authority to give a refund so I asked to speak to someone who did. I spent 1 hour in the shop on their phone to Customer services and repairs. Both departments kept telling me that the other department had to authorise a refund or the branch manager could issue a refund. In the end I gave up and left as I was getting no satisfaction.:mad::mad:
    Yesterday morning the phone failed to work so back to CPW I go. This time manger was there and he tried the phone but it would not work. I asked what he was prepared to do to sort out the problem and he just shrugged his shoulders and said ' I don't know what I can do'. Again I asked for a refund and again was told 'I have no authority to do that'. I then turned to the other customers in the shop and asked them if they were buying a phone, if so, don't, as the customer service was very poor and if they replace your phone then it is with a reconditioned model. The manager threatened to throw me out of the shop for 'slander'...his word. I then said to him 'sort out the problem and I will have no need to tell the customers here about the poor service I have received'. He then agreed to give a new phone (not a reconditioned one), unfortunately my phone was not in stock.
    I asked if I could pay the difference and upgrade my phone, he said no at first but then called his area manager who agreed. So finally I paid an extra £70 for an upgrade. I begrudged doing this as felt I was 'rewarding' bad service but it was the only way I could get a new phone. Would preferred to have had a a refund and bought a phone elsewhere but they would not agree to a refund.
    Sorry for the long story but just wanted to warn people about CPW policy on repairing/replacing phones.
    I Would not want anyone else to have the trouble I have had. I am going to e mail the CEO of CPW cataloguing all the problems I had. Incase anyone else needs the email address of the CEO then it is

    taylorr@cpwplc.com

    Back to Tesco... I managed to get 2 scarves yesterday, :):) they scanned as 'mens' so maybe worth looking in the mens department for scarves.

    Hope everyone has an enjoyable day..:):)

    It doesn't matter where you go, replacement phones will nearly always be reconditioned. The only exception to this is of the phone is too new for any phones to be returned to be fixed. All the companies you see advertising on TV offering cash for your mobile if you research them they are owned/subsidiaries of phone shops/phone insurance companies etc. they buy them up cheap and use them as reconditioned units for replacements.

    I've only ever had one problem with CPW but it was sorted out properly. Until I bought an iPhone I always bought my phones from CPW (I always went to the same guy as I got good service).

    I have had no end of trouble with reconditioned units from apple but because of my Autism I just don't have it in me to fight them. I had a problem with the CD drive in my MacBook and I researched the problem on the Internet to find lots of people were having the same problem. One day sis announces hers has been doing the same for quite some time. Sis and I both went in to Apple and they flatly refused to acknowledge a problem and said it was a coincidence. You can't win with these companies unless you fully know your rights and are wiling, if necessary to take it much further and persevere.
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