Duped by an outlet scam - can I do anything?

mcajshaw

Hi all

I feel embarassed to say I have been duped by what I thought was a Jack Wills outlet store online. The site appeared after I undertook a Google search. I have spent £70, but after getting suspicious afterwards I have read that this site is actually based in China and is fake. What are my options if any? Is it posisble the bank (Natwest) can reverse the debit card transaction? It was only made last night. Also if not, do I need to clear my funds out of my account completely in case this illegitimate business tries to take them from me? Or do I just write it off as a bad experience and learn from it. This has never happened to me before so I am unsure what to do. I know I have been very naive and stupid but any constructive advice would be much appreciated. The site is at jackwillsoutlet . uk . net

Unfortunately I did not go through that home page, and went straight to a menswear page which appaeared genuine.

Any advice much appreciated.

Jonathan

pcombo

I would imagine you would need to prove the goods are actually fake before the bank could reverse the transaction.

DCFC79

How did you come across hat site though, i search for jack wills outlet and the second link is for the outlet

SnowTiger

mcajshaw wrote: »

Hi all

I feel embarassed to say I have been duped by what I thought was a Jack Wills outlet store online. The site appeared after I undertook a Google search. I have spent £70, but after getting suspicious afterwards I have read that this site is actually based in China and is fake. What are my options if any?

According to Desktop Lawyer chargebacks can be made for international purchases:

Chargeback time limits can be tight and the schemes may not cover all types of claim. However, where they do operate, they will apply to payments made to overseas as well as UK sellers.

However, what might complicate things is that you paid for the items using an intermediary, 5upay, which looks just as dodgy as the website you purchased from.

5upay redirects to PayEasy, which itself looks dodgy too.

My guess is that you've lost your money, however it's worthwhile contacting your bank to see if you can make a chargeback.

Interestingly, the domain name of the website you made your purchases from was only registered about a month ago:

Domain Name:JACKWILLSOUTLET.UK.NET
Created On:30-Sep-2011 02:54:27 UTC

texranger

even their site looks unprofessional

hunney24

i got scammed by the same site i bought a gillet thinking it was genuine anyway i had it for a week and it started falling apart i emailed them and got fobbed off by them and they kept saying that they were offical jack wills in china so i contacted jack wills and thaey said they DO NOT deal in china and that site is fake and goods are fake but ive been fighting for my money back? could i go to trading standards over this or am just a victim of a scam and have to face up to reality and leave it

squeaky

Hmm... the sites in the link below from our ReadMe sticky which relate to the Chinese may be of some help. The "Official" Chinese sites all make lots of noise about stamping out counterfeits so... well, you never know.


Shopping abroad - help with finding consumer advice and aid.