Bt cancellations

BT_company_representative

Hi bertiemixup,

As others have said, you can cancel your order before the service starts without any charges, but the contract starts as soon as the service becomes active .

Let us know how you get on with your complaint, and if you need us to look into this feel free to get in touch via our "Contact us" form (which you can find on my profile page).

Thanks,

Stephanie

bertiemixup

BT_company_representative wrote: »

Hi bertiemixup,

As others have said, you can cancel your order before the service starts without any charges, but the contract starts as soon as the service becomes active .

Let us know how you get on with your complaint, and if you need us to look into this feel free to get in touch via our "Contact us" form (which you can find on my profile page).

Thanks,

Stephanie

Many thanks for your input I am putting the full facts together regarding my problems and complaint regarding BT and will send them to you as soon as I can (probably by email to your profile contact address within the next 24hrs

bertiemixup

I am now awaiting responses from BT and wish to close this post until I recieve a response from them 08.11.201 I have now recieved satisfactory answers from BT and do not wish to continue this topic as and as their response contains personal information I am unable to discuss it further, Many thanks for all the contributions and info.