Simply Be Website Newbie - Payment question...

Elle7

Don't Simply Be update invoices once a month? They'll email you when the money is due, and give you the option of paying the full amount or the minimum payment.

I'd check if they charge interest though, and if they do, make the payment over the phone.

QuackQuackOops

This company have to be the worst company I have ever dealt with.
When you think you owe nothing, you are suddenly told you owe something. I despair of them.

When they update their statements once a month, they may say that you have to pay a small amount of interest on the amount even though you paid in full. Their system is a nightmare.

cheesy*wotsit

Elle7 wrote: »

Don't Simply Be update invoices once a month? They'll email you when the money is due, and give you the option of paying the full amount or the minimum payment.

I'd check if they charge interest though, and if they do, make the payment over the phone.

This is the bit thats concerning me you see. When I opened the account and then ordered the item, I was given the option to either place it on account or, like a good moneysaver , pay for it by card (debit, natch) there and then, which I did. However, they still haven't charged my card and the item is still marked as 'not yet charged'

texranger

Just call them and ask them why or is this to hard for you to do.