BMW 1 Series

jscott05

First post have a problem any info would be great.

Recently bought the above car from auction 07 plate with 25,000 miles on clock. Had it about six month now 28,000 miles on clock and the timing chain has slipped i got it to my local garage and the mechanic told me about there being a recall on the above car for a problem raegarding tension on the chain. I phoned BMW and was told that my car was affected and i needed to get it fixed ASAP i spoke to them about my new problem with the car and asked about some sort of goodwill gesture from the work that will be needed on the slipped chain. I was told to get the car to them and they will check it over then decied if there is anything they can do. I have now got the car towed to them on tuesday and waiting on a call from them today regarding the problem. I have spoken to the dealer a few times and got a feeling that i will really have to fight for any help with cost he spoke about things like timescales regarding the recall lot of crap if you ask me if there was a fault then surley they must take part of the blame he also mentioned about using the wrong oil when i named the preferred oil type he then spoke about grades of oil. had to laugh at him There is a clear problem with the tension but he starts talking about the type of oil. Anyone with anything that could help my cause please advise as this is my first car i have bought.

attila_

it is a pain when there are recalls i know when i have a clio with the bonnet flippin open.

I'd imagine that in the four years of the cars life the chain should have been checked alongn with oil changes etc.

do you have service history?

maninthestreet

When was the recall notice issued? It's quite possible a previous owner has been informed by BMW of the recall, but chose to ignore it.
In relation to the oil - the dealer has spotted an issue with the type/grade of the oil used in your car, and is warning you about it - what's wrong with that? As for laughing at him because me mentioned grades of oil, I'm afraid the joke is on you.

colino

You will have to go through the process of having your car, and the admin of the recall, checked. But make no bones about it, if they have already spotted you are using the wrong oil in the car you are heading for a reject.

visidigi

laugh or not, the BMW stealer is bound to report the oil in use to the Warranty Group - you may get good will but it wont be alot - they are only bound to inform the current owner of the recall - not subsequent owners (the DVLA provide BMW with the car owner list at the time of recall).

Mine has just been in for a recall on the fuel filter element, deemed a quick recall I found they had to do it over a number of months to fit everyone in - so it all depends on the timing of the recall - if it was fairly recent you should be in good stead to get the work done, if we're talking over a year from initial recall you are going to run into issues...

missile

When was it last serviced and by whom?
If it was a franchised dealer you could argue the dealer ought to have known about this recall. If it was a non BMW or DiY in my opinion it is unreasonable to expect BMW to pay.
With a franchised dealer, you can be assured they are regulated by the manufacturer. When using non-franchised dealer/ DIY, you may save a few pounds, but in this case it seems like false ecconomy?

Manufacturer employ clever engineers to determine the most suitable oil. Why did you chose an oil other than as specified?

Good luck

Hammyman

missile wrote: »

Manufacturer employ clever engineers to determine the most suitable oil. Why did you chose an oil other than as specified?

Good luck

Indeed. And knowing the mindset of many "experts", they seem to think that thin oil is bad and thick oil is better when the reverse is actually true. Put oil in too thick and the cam chain tensioner doesn't work as it should....

bungle4by4

if you want the company to back you on this, you will need to show that you have followed the service schedule. if you have devated, then dont expect them to foot the bill. lets face it, if you made something and told the owners how to take care of it, and they said 'balls to that, ill do what i think is best' you'd be a fool to honour the warrenty.

its a young engine, and as such, the makers spec's are the best to follow.

gilbert_and_sullivan

When your car is going to the makers main dealer, make sure it at least looks like it's been maintained properly, genuine parts such as filters, and the correct oil grade in the sump, if not don't be surprised when they throw warranty or goodwill out the window.

Quite how they've sussed so quickly that you have the wrong oil is a bit of a mystery though, why would they check it, is there some evidence that your oil is of the wrong type somewhere, service book or sticker?

Hammyman

gilbert_and_sullivan wrote: »

Quite how they've sussed so quickly that you have the wrong oil is a bit of a mystery though, why would they check it, is there some evidence that your oil is of the wrong type somewhere, service book or sticker?

The OP said in their first post that they told them what oil they used. Certain brands aren't available in all ratings.

marlot

jscott05 wrote: »

...when i named the preferred oil type he then spoke about grades of oil. had to laugh at him ...

There's a good chance the joke is on you! Not all oils are the same.