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O2 text messages

I have a payg O2 sim with unlimited O2 to O2 text messages(O2 unlimited) I've been texting a friend who has recently got an O2 simplicity sim ( previously on O2 and same no) but am being charged 12p per text.
Any ideas y? And how to fix if a mistake
Tia

Comments

  • Techhead_2
    Techhead_2 Posts: 1,769 Forumite
    How recently dud your friend 'get the new SIM'? It takes a while for the change to propogate through all the systems. If you call O2 they will be able to confirm this and refund the charge.

    (Incidentally, if friend ever needs to change tariff again; tell them that they don't need a new SIM. They can change tariff once a month by using the website or calling/texting O2 and it will be quicker and save this issue)
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