How do i cancel world books?

go4it

Signed up for points on pigsback. Now have 3 books. It says all books are sent to me on a 10 day trial (thinking great, send them back etc). But in the small print it says that if you cancel your membership before fufilling your membership agreement (purchase 4 more books) they will charge you the full RRP of the books they have sent. Yet they are asking me to activate my membership online or by phone? Am I a member??? How do I cancel??

ariba10

If they are asking you to activate your membership then it means that you are not a member until you do.

Write and tell them to stop this harassment or you will seek legal advice.

eyelinerprincess

See http://forums.moneysavingexpert.com/showthread.html?t=171087

Did you ask for the books? Are they going to charge you for sending them back?

If they appeared out of the blue, write them a nice letter or email (there's a copy of my letter to another company, though I think they all come under the same "umbrella"), saying that if they want the books back, they can come and get them.

earthmother

If you return all the books, then you can cancel there and then.

But if you keep any of them, then you've started your membership and do really need to complete the minimum purchases (unless of course you want to pay them full price for the introductory parcel).

Phone/write/email them and they should send you a returns label if you want to cancel the account.

eyelinerprincess

Read the Mango Books thread, if the books are unsolicited, you are under NO OBLIGATION to send them back. I got this advice from Trading Standards.

Vindiesel

WB are a nightmare.. I had to threaten trading standards as they kept leaving my parcels in the street, then wondering why i complained they weern't arriving...incompetent morons (IME)