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takeaway vent

me my boyfriend my nan and my step grandpa ordered a takeaway yesterday so my nan phoned up and everything was fine till she ordered what my step grandpa wanted the bloke on the phone was like lamb chops ??????????

my nan thought nothing different of this till the order arrived they no longer did lamb chops and hadn't brought a replacement for him yet we were still charged more then what the 3 of us had ordered

so my vent really is this
Why couldn't they tell us on the phone that they didn't do Lamb chops and why did they charge us like they brought something for him when they didn't
«13

Comments

  • errr...they made a mistake?

    If you were overcharged, why did you pay it?
    Cash not ash from January 2nd 2011: £2565.:j

    OU student: A103 , A215 , A316 all done. Currently A230 all leading to an English Literature degree.

    Any advice given is as an individual, not as a representative of my firm.
  • errr...they made a mistake?

    If you were overcharged, why did you pay it?

    because they took a lot of the prices on the new menu we only had the old menu so we thought we were paying the right price
  • sarahg1969
    sarahg1969 Posts: 6,694 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    because they took a lot of the prices on the new menu we only had the old menu so we thought we were paying the right price

    So their prices have gone down?
  • Why didn't you call up the takeaway as soon as you realised the mistake?
    "Beautiful young people are accidents of nature, But beautiful old people are works of art."
    -- Eleanor Roosevelt
  • scheming_gypsy
    scheming_gypsy Posts: 18,410 Forumite
    Why didn't you call up the takeaway as soon as you realised the mistake?

    because that's far too sensible.
  • ThumbRemote
    ThumbRemote Posts: 4,739 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    sarahg1969 wrote: »
    So their prices have gone down?

    Er, no.

    They had an old menu. They expected to pay more than was listed in the old menu, as there is a new menu. In the event, they were charged even more than this as they were charged for an item that wasn't supplied.
  • ThumbRemote
    ThumbRemote Posts: 4,739 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Why didn't you call up the takeaway as soon as you realised the mistake?

    What makes you think they didn't?

    It doesn't change their vent, which was about not telling them something when they placed the order, and overcharging when they delivered.
  • Apples2
    Apples2 Posts: 6,442 Forumite
    What sort of place does Takeaway Lamb Chops??

    Is this all happening up t'North?
  • scheming_gypsy
    scheming_gypsy Posts: 18,410 Forumite
    Indian ones, they do tandoori lamb chops.
  • kuohu
    kuohu Posts: 913 Forumite
    Part of the Furniture
    Did you get a nan for your nan?
    DFW Nerd 035
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