Dell Dimension 9200 - Trouble with Sound Driver

gsi-boy

I hope someone can help.

I have a Dell Dimension 9200 with no sound since re installing a fresh copy of Windows XP. The drivers shown on the Dell website are incorrect reading their forum's.

I have sent an e-mail to Dell and awaiting their reply.

Has anyone else had the same trouble, and if so how was it rectified?

Thanks for your help in advance.

Nile

Hello gsi-boy

I'll move your thread to the 'Techie Stuff' board, where it should get more views and responses.

Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere(please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL].

Regards

Nile

albertross_2

do you have a recovery partition?

gsi-boy

Hi albertross,

What do you mean by a restore partition?

My computer was delivered with no driver Cd etc, which i am chasing Dell for.

GsiBoy

albertross_2

most Dells come with a recovery partition, hit a key at boot (Control F11?), and it will allow you to restore the c drive to the way it was when you bought it, including the correct sound driver.

gsi-boy

Thank you for that. I will try it now and update!

albertross_2

It will wipe your c: drive..

gsi-boy

Well, I just tried and there was no F11 option. All there was is the normal Setup and Boot menu's. Thanks anyway

albertross_2

CTRL F11 ..


From the manual..

Using Dell PC Restore by Symantec
NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and removes any applications or
drivers installed after you received your computer. If possible, back up the data before using PC Restore. Use PC
Restore only if System Restore did not resolve your operating system problem.
NOTE: Dell PC Restore by Symantec is not available in all countries or on all computers.
Use Dell PC Restore by Symantec only as the last method to restore your operating system.
PC Restore restores your hard drive to the operating state it was in when you purchased the computer.
Any programs or files added since you received your computer—including data files—are permanently
deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos,
music files, and so on. If possible, back up all data before using PC Restore.
To use PC Restore:
1 Turn on the computer.
During the boot process, a blue bar with https://www.dell.com appears at the top of the screen.
2 Immediately, upon seeing the blue bar, press <Ctrl><F11>.
If you do not press <Ctrl><F11> in time, let the computer finish starting, then restart the computer
again.
NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.
3 On the next screen that appears, click Restore.
4 On the next screen, click Confirm.
The restore process takes approximately 6–10 minutes to complete.
5 When prompted, click Finish to reboot the computer.
NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.
6 When prompted, click Yes.
The computer restarts. Because the computer is restored to its original operating state, the screens that
appear, such as the End User License Agreement, are the same ones that appeared the first time the
computer was turned on.
7 Click Next.
The System Restore screen appears and the computer restarts.
8 After the computer restarts, click OK.

Manual is here:

http://support.euro.dell.com/support/edocs/systems/dim9200/

gsi-boy

Thank you very much for your update. Unfortunately my computer does not have Dell PC Restore by Symantec installed.

albertross_2

Did you try the Ctrl F11 at boot?

If it's not there, then all you can do is reinstall the soundcard drivers. If you post which drivers you have tried, someone may be able to help point you in the right direction.

Didn't you get a drivers CD with it?