Registry Cleaner Pop Ups On Computer

ANNIEHAHA

Hi everyone this was the only place i could think to put this question please move if its wrong.
I have used Martins 20 free registry cleaner and keep getting pop ups, since then they have changed and there saying ILLEGAL OPERATIONS SYSTEM ,DETECTED VITAL ERRORS ,I NEED TO PREVENT INFORMATION LEAKAGE ,VISIT EMERGANCY REPAIR KIT AT REPAIRMYXP.COM.
As a newbie to a computer im sure you can appreciate this is worrying to me and I'm using e bay to sell things
If anyone can help I would be very grateful for your time as I want to be secure on line ,many thanks

Pink.

Hi Anniehaha,

You should get lots of help with this on the Techie board so I'll move your thread over there.

Pink

cwoodham

Can you tell us the actual name of the registry cleaner you installed.

Did it make a backup of the registry before it cleaned it. Some dont, and if it didnt, it shouldnt have been recommended. If possible, restore the registry it backed up from within the program.

You may also have some malware on your PC. Have you run any anti-malware programs, e.g. AVG AntiSpyware, Spybot Search and Destroy, AdAware SE?

johnjp

I seem to have had a couple of problems associated with `activex` controls and recently AVG cleaned that up - could this be something you have downloaded recently?

GreenNotM

Please ignore these warnings see links below - they are bogus and just trying to get you to spend money on their products http://www.cryptguard.com/security_alerts_2006oct.shtml
http://www.thatcomputerguy.us/forums/lofiversion/index.php/t20101.html

Try to remove the free reg cleaner, while off the internet, via Start >> Settings >> Control Panel >> Add/remove programs ... then reboot
then

Please follow the instructions on this thread

ANNIEHAHA

Thanks for all your help as a newbie to computers I was starting to find these warning quite scary.
This computer was given to me by a family member when they upgraded there computers at work ,they had it all 'cleaned up' and I could'nt understand where these have come from ,so that was why I started to worry
The only products I have added are those recommended by Martin on the website as I wouldn't want to do anything that wasn't recommended , the computer is windows xp if that makes any difference

GreenNotM

You are infected by malware - which may lead to other problems - not all the helpful software is as helpful as it claims to be ....

Have you followed the above request to remove the programme and followed the Malware/Spyware Removal Guide from the sticky at the top of this forum ....

GreenNotM

Have you updated Windows ?

What security do you have on your new pc ?
A firewall ?
Windows Defender ?
Spybot with the Immunisation set ?
Adware for the occassional scan for spyware
Anti-virus - with live scanner ?


The above are free and will not produce false negatives or exaggerated issues about a cookie .... and will help keep you safe while on-line .....

Browntoa

you need to follow steps 1 to 4 of this thread initally

http://forums.moneysavingexpert.com/showthread.html?t=133269 (as posted above)

it looks daunting but its quite simple to follow one you have started

at the end of post 4 it tells you how to post a hijackthis log back here if you are still having problems

I'm around all day so I'll pop back regularly to this thread to help you along

it will take you at least an hour to run these

ANNIEHAHA

wrote:

I have the following icons on my main screen;
avast
ad aware se personal
mcafee security
nero start smart
clean registry
mail washer
then on my add/remove programs the only ones that match these are;registey cleaner version 4.0
registry cleaner xp
avast
mail washer
I am currently running an updates windows on the computer that is attatched to my tesco broadband.
so can i still try to follow the recommended steps (above) while this is running?

ANNIEHAHA

wrote:

I have the following icons on my main screen;
avast
ad aware se personal
mcafee security
nero start smart
clean registry
mail washer
then on my add/remove programs the only ones that match these are;registey cleaner version 4.0
registry cleaner xp
avast
mail washer
I am currently running an updates windows on the computer that is attatched to my tesco broadband.
so can i still try to follow the recommended steps (above) while this is running?