Misleading pricing on Plasma TV

dodgemeister

Hi there,

Just wanted some advice really. I'm in the market for a Plasma TV. I went into a shop which had two flatscreen plasmas on a deals - one was for a Panasonic Viera 42" for £449.99, and the other is a Samsung 51" Plasma for a ridiculous price of £849.00 (even though it's meant to be on a deal!!)

But - here's the thing, on both the boxes they have payment plan glued to them. On the Panasonic one, it states a price plan for £449.99 in 6 separate monthly payments interest free (no big deal!) But on the other it states a price plan for £399.99 in 6 monthly payments?!

Just wondering if I'm within my rights to complain and state that it's misleading to leave that as that prices in other stores for the same TV is considerably less?? Can I insist on paying £399.99 for the item as it's been listed at that price for longer than 48 hours??

halibut2209

No, you can't insist on anything. It's clearly a mistake, rather than "misleading". But by all means alert them to their error

hcb42

no you cannot insist, if they make a genuine error (which this obviously is!) then they do not have to sell to anyone.

wealdroam

dodgemeister wrote: »

Hi there,

Just wanted some advice really. I'm in the market for a Plasma TV. I went into a shop which had two flatscreen plasmas on a deals - one was for a Panasonic Viera 42" for £449.99, and the other is a Samsung 51" Plasma for a ridiculous price of £849.00 (even though it's meant to be on a deal!!)

But - here's the thing, on both the boxes they have payment plan glued to them. On the Panasonic one, it states a price plan for £449.99 in 6 separate monthly payments interest free (no big deal!) But on the other it states a price plan for £399.99 in 6 monthly payments?!

Just wondering if I'm within my rights to complain and state that it's misleading to leave that as that prices in other stores for the same TV is considerably less?? Can I insist on paying £399.99 for the item as it's been listed at that price for longer than 48 hours??

What is the relevance of the 48 hours bit?

vuvuzela

wealdroam wrote: »

What is the relevance of the 48 hours bit?

Probably some 'pub wisdom' cobblers

heretolearn_2

and it makes no difference what price another shop charges either, unless they have a price match guarantee.

garth549

Any shop can refuse service to anyone without reason so they could advertise everything at 1p if they wanted to and just refuse you service at the till.

vyle

dodgemeister wrote: »

Hi there,

Just wanted some advice really. I'm in the market for a Plasma TV. I went into a shop which had two flatscreen plasmas on a deals - one was for a Panasonic Viera 42" for £449.99, and the other is a Samsung 51" Plasma for a ridiculous price of £849.00 (even though it's meant to be on a deal!!)

What model was the samsung? Becuase £849 for a really good spec plasma of that size isn't bad.... well it's a samsung plasma so not THAT great... but still, top end plasmas of that size are still around 2-3k.

Just wondering if I'm within my rights to complain and state that it's misleading to leave that as that prices in other stores for the same TV is considerably less??

Why would you complain that other places are selling it cheaper? Do you even know if it's the same model? Seeing as you referred to the Panny as a 'panasonic viera 42"' you probably aren't aware that EVERY panasonic TV (around 50 or so different models every year) are called Viera. There isn't just one Samsung plasma. If you're going to complain about other places being cheaper, make sure you know which model you're comparing it to.

wealdroam

vuvuzela wrote: »

Probably some 'pub wisdom' cobblers

Yep, my thought too.

(Just used that post as an excuse to quote the OP before the OP got deleted).

bod1467

garth549 wrote: »

Any shop can refuse service to anyone without reason so they could advertise everything at 1p if they wanted to and just refuse you service at the till.

Not quite. Technically yes, but they'd likely end up in trouble with Trading Standards for false advertising.

CHR15

Maybe they have just temporarily ramped the prices up to satsify the regulators before the MASSIVE 50% OFF CHRISTMAS SPECIAL EXCLUSIVE DEAL.