Update Driver Software?

TakeThis

joe2cool wrote: »

Hi along with a anti-virus scan I've already ran Malwarebytes & nothing is infected

Where is the Hijack This log?

logical111

Hi, I need you help. My laptop crash with blue screen very often, while I use my mobile internet with usb connection.
This problem makes me very angry.
Thank you for your answer in advance!


WhoCreshed program reported:

On Wed 2011.10.26. 20:39:17 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini102611-05.dmp
This was probably caused by the following module: tcpipbm.sys (tcpipBM+0xD0E)
Bugcheck code: 0x1000000A (0xB8005A, 0x1C, 0x1, 0xFFFFFFFF80502CCA)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\tcpipbm.sys
product: Bytemobile Optimization Client
company: Bytemobile, Inc.
description: Bytemobile Kernel Network Provider
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: tcpipbm.sys (Bytemobile Kernel Network Provider, Bytemobile, Inc.).
Google query: tcpipbm.sys Bytemobile, Inc. CUSTOM_ERROR


or

On Tue 2011.10.25. 17:16:49 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini102511-01.dmp
This was probably caused by the following module: tcpipbm.sys (tcpipBM+0xD0E)
Bugcheck code: 0x1000000A (0xB8005A, 0x1C, 0x1, 0xFFFFFFFF80502CCA)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\tcpipbm.sys
product: Bytemobile Optimization Client
company: Bytemobile, Inc.
description: Bytemobile Kernel Network Provider
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: tcpipbm.sys (Bytemobile Kernel Network Provider, Bytemobile, Inc.).
Google query: tcpipbm.sys Bytemobile, Inc. CUSTOM_ERROR

logical111

I found one more crash report, maybe it helps in problem solving:


On Tue 2011.10.25. 17:19:43 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini102511-02.dmp
This was probably caused by the following module: Unknown (0x00000000)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0x0, 0xFFFFFFFFA90FC678, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: Unknown .
Google query: Unknown KERNEL_MODE_EXCEPTION_NOT_HANDLED_M

TakeThis

logical111 wrote: »

Hi, I need you help. My laptop crash with blue screen very often, while I use my mobile internet with usb connection.
This problem makes me very angry.
Thank you for your answer in advance!


WhoCreshed program reported:

On Wed 2011.10.26. 20:39:17 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini102611-05.dmp
This was probably caused by the following module: tcpipbm.sys (tcpipBM+0xD0E)
Bugcheck code: 0x1000000A (0xB8005A, 0x1C, 0x1, 0xFFFFFFFF80502CCA)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\tcpipbm.sys
product: Bytemobile Optimization Client
company: Bytemobile, Inc.
description: Bytemobile Kernel Network Provider
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: tcpipbm.sys (Bytemobile Kernel Network Provider, Bytemobile, Inc.).
Google query: tcpipbm.sys Bytemobile, Inc. CUSTOM_ERROR


or

On Tue 2011.10.25. 17:16:49 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini102511-01.dmp
This was probably caused by the following module: tcpipbm.sys (tcpipBM+0xD0E)
Bugcheck code: 0x1000000A (0xB8005A, 0x1C, 0x1, 0xFFFFFFFF80502CCA)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\tcpipbm.sys
product: Bytemobile Optimization Client
company: Bytemobile, Inc.
description: Bytemobile Kernel Network Provider
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: tcpipbm.sys (Bytemobile Kernel Network Provider, Bytemobile, Inc.).
Google query: tcpipbm.sys Bytemobile, Inc. CUSTOM_ERROR

Nice thread hijack...
Do you use T-Mobile Mobile Broadband?

logical111

TakeThis wrote: »

Nice thread hijack...
Do you use T-Mobile Mobile Broadband?

Yes, Exactly. From the beginning of using T-Mobile USB started this problem, but not so often, but now....

joe2cool

Hi Take This...............Hyjack Log File

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:22:47, on 27/10/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-2411080576-468745309-3589645376-1001\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'UpdatusUser')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\system32\IoctlSvc.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files\WinPcap\rpcapd.exe


Thx

TakeThis

Are you using mobsync?
Do you need both WebRep and SiteAdvisor?
Both Windows Defender and SuperAntiSpyware?
Disable NMIndexingService

You can disable or set to manual, these services:

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\system32\IoctlSvc.exe This item, did you knowingly install it?
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files\WinPcap\rpcapd.exe

Find the Services: Start > Run > type; Services.msc

Perhaps the easiest option is to use the Last Good Known Configuration or run a System Restore.

joe2cool

Hi & thx for taking time to check log.......No not using mobsync, Once NMIndexingservice is found in 'services' it actually says service status 'stopped'?


Thx

TakeThis

joe2cool wrote: »

Hi & thx for taking time to check log.......No not using mobsync, Once NMIndexingservice is found in 'services' it actually says service status 'stopped'?


Thx

That's fine, though you should still Disable it or set it to Manual.

joe2cool

Yes it is set to manual....................the others you said to disable or manual, are they simply not needed?

'O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\system32\IoctlSvc.exe This item, did you knowingly install it? ' NO


Thx