Sky warranty how do i get them to stop calling me

deanos

Every bloody week they have been ringing sometimes twice a week for about 3 months about a Sky warranty telling me its going to expire soon (which it isnt) , i know its not Sky but some other company there number is 0151 289 4248 i am registered with the TPS.

I was getting letters quite frequently but they seem to have stoped a while back

mpython

If you do a search on this or the vent forum you'll find other people in similar situation. if I recall the threads correctly, apparantly it is sky, not an insurance co.

deanos

Done some digging and its these folks Nationwide Digital Satellite Service Ltd

http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=252521&forumid=2

I have coomplained to the TPS but could i report them to BT or something ?

bunking_off

mpython wrote:

If you do a search on this or the vent forum you'll find other people in similar situation. if I recall the threads correctly, apparantly it is sky, not an insurance co.

It isn't Sky. I'm on Sky's repair plan on recurring direct debit and still have these blighters ringing me up regularly. If you ask them some searching questions they admit that they're not related to Sky.

chriswuk_2

It's not Sky ringing you, it's a 3rd party, so tell them that the person they are calling for has sadly passed away.................

changkra

I have choose to refuse on my phone from BT which means i can block up to 10 numbers of my choice. It is expensive, cost approx £7 a quarter but for my piece of mine it's well worth it and has come in useful on many occasions even though i am TPS registered and ex directory. Something to consider, block them from calling you.

deanos

Thanks bt im not paying to get those scumbags barred, will tell them they person has died when they ring next time which should be next week i guess

gaming_guy

we have had a few of these calls from an international no.

Astaroth

There are serveral companies that do the extended warranties on the Sky boxes. Sky not being an insurance company doesnt do any of them however one of them is officially sanction by them and back in my day of having to make these calls we did have full access to Skys computer system so saying the account holder has died may be an issue - we couldnt make the amendments to the sky account other than to increase the DD to include the warranty but we could message the customer service team with information.

As it is potentially "sky calling a sky customer" I wouldnt imagine the TPS service would apply as it is not unsolicited. Legislation on companies calling their own customers to cross sell currently has a number of intentional loopholes which are billed as being temporary but with no date for closure. That said and done most companies do have opt out options in their own systems despite not currently being required to do so. Call sky and ask for them to note no sales calls.... obviously at the same time you will miss out on other special offers etc

stroppiemare

i had the same thing they kept ringing,in the end i said good my equipment is 12 years old and will conk out soon they said right hung up and i havn't heard from them since.It wasn't that old but they didn't know that lol

Heinz

I keep getting correctly addressed (so Sky must've sold my details on) junk mail from Satellite Services (UK) telling me my Sky warranty is about to expire (it's not).

I'm so fed up with them I now complete their forms signing up for one of their plans using a bogus name, a bogus bank account number but a genuine address and postcode and genuine bank address, postcode and sort code.