Brown Ntl external cable box?

spike7451

coolertech wrote: »

oh sorry didn't notice the date, i was searching google and come up with this thread.

I've contacted virgin this morning after looking on their website, they said that they wouldn't send me one or even send an engineer out unless it was affecting my services, I mentioned that someone could go past with a pair or wire cutters or knife and just cut my cable loosing me all three services, but they didn't seem to be bothered.

I'll try a few local installers tomorrow

It's called an ETB & you can buy new ones from here;
http://mediacables.co.uk/shop/index.php?main_page=product_info&cPath=3_8&products_id=150
but in all honesty,VM should replace it for free.If you see an VM van on the road,ask the engineer,they should be able to give you one for free.

Spike (ex VM Engineer)

DCFC79

coolertech wrote: »

oh sorry didn't notice the date, i was searching google and come up with this thread.

I've contacted virgin this morning after looking on their website, they said that they wouldn't send me one or even send an engineer out unless it was affecting my services, I mentioned that someone could go past with a pair or wire cutters or knife and just cut my cable loosing me all three services, but they didn't seem to be bothered.

I'll try a few local installers tomorrow

maybe try calling virgin again, you might get someone more helpful