Apple!

mangomangotree

grayme-m wrote: »

Alas I am not as impressed by Apple.

Took my MacBook pro in to a Genius Bar and all they could do was offer me a 10 day computer free period and a £115 lighter bank account for the fault on a laptop just over two years old.

My Applefangirl wife who convinced me to buy it in the first place was not impressed when I asked why it just didn't work, as Apple apparently does.

I am not finding my premium paid on this laptop was money well spent.

At least I have managed to remove the offending part and contrary to the advice given, it seems I can replace the part from ebay for about £37.

Nothing is perfect. But AppleCare is your friend.

grayme-m

Overlord wrote: »

OK, for comparison could someone with a PC point out where they recieved a better service and price from the manufacturer for an out of warranty repair?

I've never had a PC drive fail on me, and never spent so much on a laptop before.

I'm always told that Apple's premium price gives quality and service. I was not convinced, and this hasn't done anything to change my views.

grayme-m

Overlord wrote: »

But if you haven't had a PC fail, then how can you compare?

I refer you to post 14.

You seem to enjoy trolling in your few posts so far, that 'be nice to newbies' works both ways.

printedballoons

Best Buy have an offer on their wesbite, coupled with a recent relaesed discount code they have an amazing offer for the new macbook pro for £810 (usually £1000).

Their website says it has £100 off the MC700. Add the discount code 10LAPTOP599 and it's down to £810.

search for Apple 13" MacBook Pro - Intel Core i5, 320GB, 4GB Memory in the UK best buy website

paddyrg

Just for clarity, since Apple went Intel, a Mac is a PC with a different operating system. All the same core components, but packaged up with fewer options. As such, PC's and Macs both fail sometimes.

By having fewer user-configurables and charging a decent premium, Apple keep a smaller catalogue, and have built the cost of the extra warranty into the purchase price. It suits some people to pay a premium for that. Personally, I'd rather be able to configure my own system and change my own components, or keep a second battery charged and to hand if needed. I pay less for that flexibility, but people who are terrified of computers may like to pay the premium.

grayme-m

paddyrg wrote: »

Just for clarity, since Apple went Intel, a Mac is a PC with a different operating system. All the same core components, but packaged up with fewer options. As such, PC's and Macs both fail sometimes.

By having fewer user-configurables and charging a decent premium, Apple keep a smaller catalogue, and have built the cost of the extra warranty into the purchase price. It suits some people to pay a premium for that. Personally, I'd rather be able to configure my own system and change my own components, or keep a second battery charged and to hand if needed. I pay less for that flexibility, but people who are terrified of computers may like to pay the premium.

That's my point, I paid a premium for a computer with service no better than a PC. I keep being told how much better Apple is than a PC for both, but if I pay that premium, I'd like to see that benefit. I don't expect to pay £320 for a laptop and get supreme service on a superior product, I expected it from all I am told about Apple.

Just for comparison to printedballoons' post, £320 gets this delivered.

Intel Pentium Dual Core P6100 2 GHz
4 GB DDR 3 SDRAM
DVDRW
MS Windows 7 Home Premium x64

Even with their higher resale values, that is the depreciation from having a Macbook Pro for a year.