W850i Crashing Laptop

kirkie_2

My W850i when attached via USB cashes my laptop. Anyone else have this problem or know how to fix the problem?

VeePee

Dont install any drivers just let the pc pick the phone up as a memory card then put the phone into file sharing mode and it shoul work ok.

kirkie_2

VeePee wrote:

Dont install any drivers just let the pc pick the phone up as a memory card then put the phone into file sharing mode and it shoul work ok.

Should I not install PC Suite that came with the phone? If not by deleting it will it delete the drivers?

VeePee

No just let Windows detect the phone as a flash drive

kirkie_2

VeePee wrote:

No just let Windows detect the phone as a flash drive

Tried that and it crashed. It only crashes on file transfer & not phone mode.

gaming_guy

try plugging it into a different usb port

or if that dont work try plugging the lead into the computer then into the phone and vice versa

kirkie_2

Done all of that, but still crashes in file transfer mode only.

gaming_guy

remove the se software and driver, then plug the phone in again and let windows install the drivers from the disk

kirkie_2

gaming_guy wrote:

remove the se software and driver, then plug the phone in again and let windows install the drivers from the disk

Is the driver called, 'PL-2303 USB Serial Driver'

gaming_guy

sorry i misread post #3
install the SE software and see if that helps