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W850i Crashing Laptop

My W850i when attached via USB cashes my laptop. Anyone else have this problem or know how to fix the problem?

Comments

  • VeePee
    VeePee Posts: 137 Forumite
    Dont install any drivers just let the pc pick the phone up as a memory card then put the phone into file sharing mode and it shoul work ok.
  • kirkie_2
    kirkie_2 Posts: 448 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    VeePee wrote:
    Dont install any drivers just let the pc pick the phone up as a memory card then put the phone into file sharing mode and it shoul work ok.
    Should I not install PC Suite that came with the phone? If not by deleting it will it delete the drivers?
  • VeePee
    VeePee Posts: 137 Forumite
    No just let Windows detect the phone as a flash drive
  • kirkie_2
    kirkie_2 Posts: 448 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    VeePee wrote:
    No just let Windows detect the phone as a flash drive
    Tried that and it crashed. It only crashes on file transfer & not phone mode.
  • gaming_guy
    gaming_guy Posts: 6,128 Forumite
    1,000 Posts Combo Breaker
    try plugging it into a different usb port

    or if that dont work try plugging the lead into the computer then into the phone and vice versa
  • kirkie_2
    kirkie_2 Posts: 448 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Done all of that, but still crashes in file transfer mode only.
  • gaming_guy
    gaming_guy Posts: 6,128 Forumite
    1,000 Posts Combo Breaker
    remove the se software and driver, then plug the phone in again and let windows install the drivers from the disk
  • kirkie_2
    kirkie_2 Posts: 448 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    gaming_guy wrote:
    remove the se software and driver, then plug the phone in again and let windows install the drivers from the disk
    Is the driver called, 'PL-2303 USB Serial Driver'
  • gaming_guy
    gaming_guy Posts: 6,128 Forumite
    1,000 Posts Combo Breaker
    sorry i misread post #3
    install the SE software and see if that helps
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