Ovo energy

vixen1500

hiya,

ovo energy has come up cheapest for me - anyone had any experience with them???

thanks in advance

nailsy

They were the cheapest for me too and I've just signed -up with them tonight. Fingers crossed they will be OK.

LauraFox

i ve been with OVO 2 years now and I m quite happy, mainly because of their low prices. Customer service has been good too.
When year 1 ended they realised I was £400 in debit (paid by direct debit each month £70). They wouldnt refund me any of it, but just lowered the DD to £50 per month. I m still in debit, about to move house and not sure if they re still cheapest where I m moving to, so interesting to see if I ll get my money back.
They have a scheme where if you re on debit you earn interest, but really it is peanuts, I earned something like £1.

Fairzo

LauraFox wrote: »

i ve been with OVO 2 years now and I m quite happy, mainly because of their low prices. Customer service has been good too.
When year 1 ended they realised I was £400 in debit (paid by direct debit each month £70). They wouldnt refund me any of it, but just lowered the DD to £50 per month. I m still in debit, about to move house and not sure if they re still cheapest where I m moving to, so interesting to see if I ll get my money back.
They have a scheme where if you re on debit you earn interest, but really it is peanuts, I earned something like £1.

Assume you mean in credit?

I was with Ovo for a year, switched to Co-op but just about to switch back. Whenever I built up a credit with Ovo that was more than a months DD amount I rang the Company, asked for the excess amount to be refunded and it was in my bank account within days.

Had a couple of issues with the Ovo customer services but having switched away realised it was still good in comparison with others. Hence the switch back.

uptomyeyeballs

They pay interest based on any credit you have on your account too. 3% I believe. I've been with them since July. They seem pretty good, and are cheapest tariff for me too.

vixen1500

Cheers guys (or gals lol)

Just signed up to swop last night

Been enquiring about solar panels - but think our roof faces the wrong way - just my luck. so hopefully this will save a bit instead.

donnap83

Just come out cheaper for me too! Think im gonna switch as well

uptomyeyeballs

Take care and have another look, i think they've hiked New Energy Fixed by about 10% in the last couple of days.

Bark01

Fixed has risen by 6.2% variable has risen by 3.5%, prices come into affect January 2012. So if you've just signed up to a fix you are okay.

uptomyeyeballs

Take a look at the standing charges as well. The gas one is up nearly 50% and electric by about 20%, which will increase the overall % rise.

For my usage, Fixed is up from £626 to £689. A rise of £63.

vixen1500

just done a re-quote now showing as £115 cheaper instead of £141 - not sure if they are the best ones now - will they honour the rates stated when I signed up to change - I wonder?????