kilt order cancellation rights????

unholyangel

Hintza wrote: »

Historic family ties to a tartan! Don't make me laugh, tartans in the current form are just a Victorian invention.

The most important part of the kilt is length, since waist size is variable. Get the length wrong and you will look very silly.

All depends whether OP's SO has the legs to pull it off :rotfl: Mini kilt anyone?

bris

They don't just guess the size of the customer and hope for the best. Kilts made this way would need a size to work too, they dont just cut a bit of cloth and hope it fits. The customer must have given a size for them to work too.

hellsbells120780

He asked his height and said he could work out his rough waist size from that.
What is OP and what is SO.
However according to that Section 13 thing some things were not made clear to him e.g. terms and conditions and cancellation rights etc.

malkie76

To most people the 'length' of a kilt is how wide it is - ie traditional kilts are 8yards in length, which goes almost twice around the body. Cheaper kilts are either 4 or 5 yards in length and go round the waist one and a bit times. This allows for flexibility in fitting it to the waist of the customer. Also during the process they can vary the width of each pleat which allows for more or less circumference.

The distance from the waist to just above the knee is the 'drop'. In kilt making 8yards of material will be cut by the mill, then the kilt makers will adjust the 'drop' to match the customers height.

hellsbells120780

This is good information to know, many thanks. The cloth was cut at the mill and there couriered to the kiltmakers. We tried to cancel/ put it on hold within six hours of the order, so I would hope the kiltmakers didn't get it in that time and instantly get to work using an estimated height.

hellsbells120780

I am quite confused as to what to do now! Help! It was a made to order Kilt in which the required tartan was specified with proper sizes to be specified shortly after. The cloth, I am told, has been couriered from the mill to the kiltmakers, and is waiting to be made into a kilt. But from what malkie76 has said, it is still a standard piece of 8 yard tartan. Google welsh tartan, you'll find the shop.

jjww_2

hellsbells120780 wrote: »

He asked his height and said he could work out his rough waist size from that.
What is OP and what is SO.
However according to that Section 13 thing some things were not made clear to him e.g. terms and conditions and cancellation rights etc.

OP: Original Poster

SO: Significant Other

halibut2209

malkie76 wrote: »

To most people the 'length' of a kilt is how wide it is - ie traditional kilts are 8yards in length, which goes almost twice around the body. Cheaper kilts are either 4 or 5 yards in length and go round the waist one and a bit times. This allows for flexibility in fitting it to the waist of the customer. Also during the process they can vary the width of each pleat which allows for more or less circumference.

The distance from the waist to just above the knee is the 'drop'. In kilt making 8yards of material will be cut by the mill, then the kilt makers will adjust the 'drop' to match the customers height.

What are the odds on someone called malkie knowing about kilts?

arcon5

unholyangel wrote: »

OP ordered via phone though. Also, on that site, i've read terms and conditions and nothing is mentioned about cancellation at all :S

Cant seem to find anything about not being able to cancel at all. And of course, websites are not classed as durable anyway

Are they required to provide information about cancelling even if the item is excempt from it :question:

unholyangel

arcon5 wrote: »

Are they required to provide information about cancelling even if the item is excempt from it :question:

Yes. As i stated previously........even if custom made items are exempt from the unconditional right to cancel, they are still covered by the rest of the DSR's in that contractual information must be supplied. Some items are exempt from DSR and some only part of the DSR's apply......with custom goods the ONLY thing that doesnt apply is the unconditional right to cancel.