son bullied by dinner lady

hi all my son is being bullied by a dinner lady at school, she thinks she is a teacher, in the last 2 weeks she has shouted at him 7 times, i have to see the head on monday, this dinner lady is so confident nothing will happen to her she told me to make a complaint, she has also done this before she also talks to the parents like it too?? i live by her and i have a list of what her family have done to my children very sneakily, i have also found out that she has been talking about me at school, with stories that are very hurtful, and upsetting she is singling my son out.

long list of things but i can not go into all of it.
any help would be grateful
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Comments

  • andyrules
    andyrules Posts: 3,558 Forumite
    How old is you son? There was a thread about this earlier, but seems to have disappeared. Are you the same person?
  • inkie
    inkie Posts: 2,609 Forumite
    Mortgage-free Glee!
    I have every sympathy with you - my DD likes to take sushi for school lunch and the Dinner Ladies have been saying things like 'you can't eat that it stinks', and really upsetting her. I wrote to head - when it's in black and white their is a record of your grievance - and the comments were no more. Best of luck
  • Mics_chick
    Mics_chick Posts: 12,014 Forumite
    I would certainly go into everything with the head that this dinner "lady" and her family are doing to your son and family. Don't go into a long-winded rant though - write it all down and try to be as concise as you can. Say that you know the school isn't responsible for her behaviour outside of school but they are in it.

    You say she has done this before - do you mean to you or other people? If it's the latter and you can get them to make a complaint as well then that will make them take your complaint more seriously cos at the moment they can just say that it's your word against hers.

    When you say that she's telling stories at school - is she spreading your private business or making things up - neither situation is good but I would say the latter is alot more serious.

    If you can think of what action you want the school to take in response to your complaint then I think it's more likely to happen - such as her being given a formal warning on her work record... but that's for you to think about...

    Hope this helps - good luck MC
    You should never call somebody else a nerd or geek because everybody (even YOU !!!) is an
    "anorak" about something whether it's trains, computers, football, shoes or celebs :p :rotfl:
  • mt111_2
    mt111_2 Posts: 12 Forumite
    this so called dinner lady also helps run the after school club too, and i have found out that my son has been called to the office 3 times in the last week for doing things that have been found to be untrue, i have not had no phone call from the school and when these accusations were found to be untrue my son hasn't hd an apology either,

    i wanted also to ask what the policy on people under 18 working in school clubs not being crb checked is? thanks all
  • mishmash
    mishmash Posts: 371 Forumite
    Part of the Furniture Combo Breaker
    Hi sorry to hear about your son being bullied, I would certainly agree that you should write down all the concerns in a concise and factual manner to discuss with the head, If you are unhappy with the outcome you could contact the board of governors and your local children's services department. ( Education and social services are now merged).

    I would also speak to whoever is in charge at the after school club, explain you are concerned that your child is reeiving unfare treatment, and that a person under the age of 18 ( still a child themselves in legal terms) is working with children and enquire if this person has been C.R.B checked. If your concerns persist contact Ofstead, who are now responsable for all out of school activities and nurseries.

    Do not feel intimidated by these people ( I know it is hard) and try to stay as factual as possible. When you meet with the head or the after school manager I would reccomend you take a friend or partner for moral support.

    Good Luck

    Mish mash
  • In relation to the CRB I a pretty sure that any person who has close/unfettered access to children must complete an enchanced crb check. I will try and find it on the relevant site.

    Sorry can't find the bit I wanted to - ring the CRB.gov.uk help line 0870 90 90 811
  • Yes, if the member of staff should be police checked.

    On the note about seeing the headteacher, you will have to be careful not to make it look like a personal feud outside of the school, as they will probably wash their hands and make it into a personal matter.

    However, I think it perfectly reasonable to request your son not come into contact with this member of staff
  • Grianne
    Grianne Posts: 65 Forumite
    Just wanted to state that ANY person working on the school premises, paid or voluntary, HAS TO HAVE been CRB checked. I only help out at my childrens school by listening to the children read or assist the teachers on school trips, and i had to have one completed before I could do so.

    Hope you get matters sorted quickly. Its bad enough to see children bullying each other, but an adult bullying a child is horrific!
  • Savvy_Sue
    Savvy_Sue Posts: 47,123 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    She should have had two separate CRB checks carried out, one for the dinner lady position, and a separate one for the afterschool club, unless the club's entirely run by the school which is unusual.

    Just realised it's probably two different people you're talking about ...
    Signature removed for peace of mind
  • mt111_2
    mt111_2 Posts: 12 Forumite
    hi sue no this woman helps out at dinner, then before and after school club, she also shouted abuse at me in the street which i can not go into at moment, and also took the word of a girl who was 14 at the school gate which resulted in her shouting at my son for no reason again
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