BASC - HSBC Payment - What am I doing Wrong ?

Superheavy

Hi William,

With HSBC's internet banking system, if it is the first time that you're making a friends and family payment, then it does have to be done over the phone as far as I'm aware, one of their fraud prevention measures.

Is the sortcode of the destination account 401938? If so, the uk sort code checker:

http://www.ukpayments.org.uk/sort_code_checker/

says it is a part of the faster payments system, so the payment should be there within two hourse.

lovinituk

Superheavy wrote: »

says it is a part of the faster payments system, so the payment should be there within two hourse.

...subject to daily limits.

Lokolo

WilliamB wrote: »

Thanks every one for the advice , its appreciated

I originally asked HSBC how I could transfer money from my UK HSBC account to the A&L HSBC account using only the BACS payment option and this was their reply ..

As you can see there's no mention of Pay family, friends and others , this is what confused me a bit , the Alliance and Leicester's HSBC bank account sort code is ... 40-19-38 , so I'm assuming that may count as a UK bank account ?


Thanks - William

Perhaps read point 3 again? It clearly states Pay family, friends and others. in the sentence.

It already says on the screen what to do to pay Family Friends and Others, so do as it says which they repeated in the message they have sent you.

Gromitt

Banks typically don't give us the option of BACS, they send it via the appropriate method at the time such as BACS or FP. If neither are suited, they'll normally request you visit the branch to authorise a CHAPS payment, which is chargable (£25 - £30).

So use "Pay family, friends, ..." and see if it works. If it does, great, if it doesn't you'll get a message from the bank asking you to authorise the payment.

If you've not made this kind of payment before, it will not be allowed and you will not be given the option. You'll need to speak to your bank to authorise the option.

WilliamB

Guys it looks like I jumped the gun a bit , and wasted your time , sorry about that , but I do appreciate you advice , its good to know you are here to help .


Kind regards - William

Lokolo

0845 600 2290 or +44 1226 261 010

Press 2 then 5.

State you wish to transfer money to another account online but it's deativated and that you needed to ring this number. They'll activate it. You'll relog in, then it should work

lovinituk

Gromitt wrote: »

If you've not made this kind of payment before, it will not be allowed and you will not be given the option. You'll need to speak to your bank to authorise the option.

Thats not neccessarily the case with all banks. Barclays and Nationwide for example just ask you to authorise the first payment of its kind using the card readers supplied to its customers. No need to contact the bank first.

gt94sss2

lovinituk wrote: »

Thats not neccessarily the case with all banks. Barclays and Nationwide for example just ask you to authorise the first payment of its kind using the card readers supplied to its customers. No need to contact the bank first.

AFAIK, its not even the case normally with HSBC..

Regards
Sunil

Gromitt

lovinituk wrote: »

Thats not neccessarily the case with all banks. Barclays and Nationwide for example just ask you to authorise the first payment of its kind using the card readers supplied to its customers. No need to contact the bank first.

I agree, but the OP was talking about HSBC, and I have seen this happen with them a number of times.