LLoyds

littlehenrydog

philpoticus wrote: »

I sent an email on Thursday. Threatened watchdog and closing my 3 accounts, didn't get a reply but have been paid half today, the rest went on my existing loan account. They didn't give me any extra interest tho as it was only calculated up to 30.8.11 so ill be ringing about that tomoz seeing as it only went into my account on the 17th Oct. My calculations letter was dated 3 Aug.

My loan has gone down by a 1/3 as its been restuctured, Im still getting my FULL redress on top. I was told your premiums go back into your account and the interest in sent by chq. So your still owed the rest of your redress NOTHING goes towards your loan.

kerrirobberts

I've written to my local MP and he's said he'll raise this for me. I stated that the government own 43.4% of Lloyds TSB and that I would expect better customer service from a financial institute, as well as telling him that if a bank can't tell us when we're going to get our money who can?

This all reminds me of Mary Poppins, where the banks won't give them back their money.

philpoticus

littlehenrydog wrote: »

My loan has gone down by a 1/3 as its been restuctured, Im still getting my FULL redress on top. I was told your premiums go back into your account and the interest in sent by chq. So your still owed the rest of your redress NOTHING goes towards your loan.

I rang them today, I'm getting the rest of it in a couple of weeks, my loan has had all the ppi removed so when I get this second part at least its my choice wether I pay it towards the outstanding balance. Eventually getting there! They mixed it up a bit due to my loan being with collections