missed mobile phone cashback claim

Ioannis

Hi everyone,
I bought an 18 month mobile phone contract with buymobilephones.net on a cashback basis(5 claims within 18 months). So far I claimed 3 times, last time in April and forgot to claim the 4-th one(thought I put it in my diary but did not:mad:).Now I'm 2 months late for the 4-th claim(should've claimed within 60 days from mid June) but still can claim the 5-th one(60 days from mid Sept).
Now I understand they won't do the cashback for the 4-th claim(unless it's worth trying?), so my question is do you think they will pay my 5-th cashback claim if I missed the 4-th one? Or does anyone have any recommendations what's best to do in this situation? Thanks a lot!

ruggedtoast

I think the terms and conditions of redemption offers are pretty clear. You claim on time or you get nothing. Usually you forfeit the following claims as well. They dont deadline multiple claims because they want you to claim, they want you not to claim, thats why they do it. People forget, as you did, and lose out.

grumbler

Ioannis wrote: »

... so my question is do you think they will pay my 5-th cashback claim if I missed the 4-th one?

I am pretty sure they will.

ruggedtoast wrote: »

Usually you forfeit the following claims as well.

I think it's long time since they are not allowed to do this.

Ioannis

Thanks! So you think I should just send the 5-th claim and it will be fine? That's good thanks:)

Fishingtime

Send it in and see what happens

Lynsey

Ioannis wrote: »

Thanks! So you think I should just send the 5-th claim and it will be fine? That's good thanks:)

Send it in according to the correct timescales and you WILL be paid, as long as you send the correct bills AND the 5th voucher.

Lynsey

mobilejunkie

And if you don't you can sue.