santander- withdrawing money from ISA?!

prettyflamingo

hi- does anyone know how i can withdraw my money from my instant access cash ISA with Santander? i have looked everywhere on the website whilst signed in, and also sent a secure message yesterday with no reply as yet. i believe the phone line is shut now until tomorrow when i am on a course so cant ring then either. if i click on money transfers or direct debits or any option like that it says i dont have the correct account for this option, which is fine, but i am supposed to be able to access the money whenever i like!! can anyone help??

susannicola

i had to go into branch to withdraw my isa

ses6jwg

Branch or telephone. It can be done online but only if you have already linked the account to a nominated account.

Visit a branch with a statement/ ID they will give you up to £500.

prettyflamingo

only up to £500? not all of it? thanks for the replies btw I will try to phone them tomorrow.

ses6jwg

prettyflamingo wrote: »

only up to £500? not all of it? thanks for the replies btw I will try to phone them tomorrow.

They can give you a cheque for up to £150k but only £500 in cash.

prettyflamingo

ah right, i dont want the cash i just want to transfer the money into my current account so hopefully they will just be able to do that over the phone (fingers crossed!!).
thanks for the help everyone

MoneySaverLog

This assumes you really want the cash, if it's putting money into another ISA you'd be best off transferring it using a transfer form from your new ISA provider. Remember once you've withdrawn the money you've lost your ISA allowance on what you have taken out.