Naughty? Save & Claim Ltd (CRM 17673) cold calling TPS numbers.

Steph_M_W

dunstonh wrote: »

First post on the board singing their praises. How much is your employer paying you for that?

If I worked for that company do you really think that I would have created my account using my actual name. I have told Save and Claim Ltd that I would write something for their website, saw the bad reviews on here that they were getting and though I would let people know that I appreciated the work they did for me! Freedom of speech and all that.

markbernstein

jewelie wrote: »

Hello

At 2:17pm today (10th October 2011) I received an unsolicited call on my landline telephone number from "Save and Claim Limited" (registered claimsregulation.gov.uk number CRM 17673) regarding reclaiming PPI.

My number is registered with the Telephone Preference Service. I have had no previous dealings with this company, have never taken out PPI, I am removed from the edited voting register, and am ex-directory.

I explained that my number is registered with the TPS. They said yes, "Yes, but it doesn't apply to us, as we are not selling anything."

Is this really the case?

(I have already e-mailed [EMAIL="info@claimsregulation.gov.uk"]info@claimsregulation.gov.uk[/EMAIL])

Thanks,
Julie
x

I had a call from the same company today, and it went just as described by Julie. The supervisor was surprisingly patient and polite (compared with many previous calls of the same type I had from other companies) with my repeated questioning regarding the nature of the call, which makes me think that they may have a point. So I would like to ask that question again, does the TPS really not apply to this type of call?

They say they only give advice and then I'm free to do whatever I like, and so it's not a sales call, but of course any telemarketer could say the same thing with some justification. There must be some definition that distinguishes an uninvited sales call (forbidden to a TPS-registered number) from an uninvited "advisory" call (apparently allowed by the TPS rules, if the caller was right).

Does anyone know?

magpiecottage

Looks like a duck, quacks like a duck - I say it IS a duck.

markbernstein

... or, to put it as the TPS support just did for me:

The regulation makes it unlawful to make an unsolicited direct marketing call to a telephone number registered with TPS. A call is considered to be a sales/marketing call if at some point during the call the caller has attempted to sell or market their product or service. As such, regardless of what they deem the call to be i.e advisory etc if you believe that the company attempted to sell its products or service to you can deem such a call as in breach of TPS registration.

Poppy9

I just had a call from them and we are registered with TPS. This last 12 months we have had so many cold callers whereas for years we had zero so what has changed with TPS?

Hillards

Old thread maybe, but these pests are still at it. Calling from a withheld number, I just got a call from this crowd. We're TPS registered too !

[Deleted User]

Hillards wrote: »

Old thread maybe, but these pests are still at it. Calling from a withheld number, I just got a call from this crowd. We're TPS registered too !

Just ignore them.

Beckss

I know this is an old thread, but I've done a days Work Trial at Save and Claim and they are genuinely trying to help. Save and Claim are not trying to sell you anything. They tell you what it is they are offering, in my case it was asking if you have worked in a noisy environment at any point in your life and if you were given any equipment to prevent damage to the ears if you had worked in that kind of environment and suffer with hearing difficulties because of it.
If you haven't they would thank you for your time and leave you alone. If you have then they would transfer you over to the people that actually deal with it and help you get a claim.
Save and Claim are basically the middle man and transfer people that are interested in making a claim over to the correct people to speak to.