Grrrr, help needed please !!

Crowqueen

ashellis wrote: »

Thanks Crowqueen, that made me laugh !!

I have read this forum so many times and the horror stories do seem shocking at times, I just have never bought anything from abroad, when I can buy here.

Ive had parcels missing etc in the UK, and when I have posted items to friends abroad, they seem to always magically disappear, so was very dubious and thought I was trying to cover myself with my magic little sentence in my auction!!

I have now changed all my preferences, and so any future listings will hopefully stay in the UK, unless the winner wants to send them on themselves!!

Thanks everyone for your help. I have learnt alot today, and am now going off to growl in my corner :rotfl:

The original version was Hungarian babies and knickers .

As long as you are cognisant of what you are doing, no-one can force you, and if you make enough by selling to the UK only that's fine.

Where are your friends? I've sold to Europe OK, and occasionally to Latin America and Africa, and I've never had problems, but if you have had difficulty then by all means - it's your choice. Finland is not Botswana or Thailand or even Italy (whose postal service is borked and a book took two weeks to arrive).

That said, I think both Mac and Johnny have points. Some forums do make their users search - not usually eBay-focused ones but some are very tightly moderated; others go the opposite way and forbid their users from "necroing" threads. Here Google often brings people onto the boards who do dig up old threads for a rant. Information could or should also be found on stickies - I very rarely start threads because I know where to find information. Sometimes what Mac's said is reasonable to say. It just depends.

apesxx

everytime i list stuff i usually get at least one buyer from abroad, i have posted all over the E.U, just normal airmail too usually and i havent had any problems yet. hth x

MissGivings_2

Crowqueen wrote: »

That said, I think both Mac and Johnny have points.

MissGivings wrote: »

The OP is entitled to send to whom they choose without being belittled for their choice. Very unpleasant that.



So your advice is search the forum threads before listing or asking a question here?

macfly, what's the actual point of answering oh no yawn, not that again, read previous threads on the subject? It comes across as sneering.

So what if the same subjects come up- you as a regular contributor know that, but the OP may not and should be free to ask any questions they like without being belittled like that.

I like to think every OP deserves a decent reply and good advice on here.

Now the OP has apologized in case THEY offended anyone!

No, CQ, it's the way they've made their points that's not nice at all. It's important how people are treated on the boards.

It's worth remembering that if people are put off from asking questions, or don't get a clear reply, it can make a massive difference to how they perform on eBay and affect their ability to make the money they need.

The fact that the OP apologized in this instance is a clear indication that they were not treated with respect.

thistledome

The seller only wants to sell to confirmed paypal addresses in the UK, nothing wrong with that. The buyer knew this and still insisted on having the item sent abroad (not to her "london address"). I would also see this as potentially suspect behaviour, if that offends people on this board then perhaps they are too easily offended.

I used to sell the odd unwanted item on ebay years ago, but I wouldn't now due to the way ebay are giving carte blanche to dishonest buyers. The business sellers on this forum seem to resent amateur sellers using ebay, which might explain the snotty comments.

ashellis

I would like to clarify a few points made by posters on here, which have picked up a few bits from my op.

The reason I do not want to send "overseas" is that if you have a look at the board on here, its filled with parcels that have "gone missing" by our own postmen, and by a company that has supposidly delivered parcels and letters for years, yet they still cannot tell us where all our missing parcels and letters get to. We cannot honestly say that if we put something in the post, that it will get there, we only know if does if the person leaves us feedback on Ebay.

I wanted to reduce the risk of my items "getting lost" as I would prefer to know that at the end of the month, I can spend what I have in my Paypal account, without the risk of getting a claim for a lost item weeks down the line.

I apologised for my original comment, not as I felt that I had said anything wrong, but someone seemed to have been offended by it. I do not apologise for not wanting to send abroad, that is my right. Only because someone has paid me to buy something that THEY want, they should not then go against my written words and demand that I send to another address.

I said that it was probably not going to turn up, as alot of parcels don't, I have had alot go missing to friends, from Ireland to South Africa. So where are those then?? Still making it enroute to their destination?? Again, no one can give an answer as to how it falls off a back of a van or plane.

Only one person has picked up that they wanted it sent to a different address.

So if I had not read up, and followed your advice, I would have then sent it to an unconfirmed address, and so would not have been covered by Paypal. Lucky I did read, and have read this forum for years and so managed to retain one useful piece of advice it seems.

Last night as well, people were posting "shall I send to their mums address" or " my parcel has gone missing, what do I do??" I hope that everyone jumped on them, and told them to read the stickys at the top etc.

I did read up before I posted, I read on Ebays help pages, and it did not give me an answer. I asked a question and wanted an answer, which I got and I have changed my preferences to ensure that I do not have to put up with any further demands again, and so I thank the people that advised me to do this.

Like I stated it had been a few years since I sold on Ebay, and yes things change, but personally I would never dream of going against someones wishes etc, if a seller stated "x, y and z" then I would respect that and not ask for "a.b.c" as they did not provide it. Perhaps it is just me, being polite again, like I usually am, but I do expect buyers to be the same, if they do not like my listings, then they can buy elsewhere.

I do not think anyone from overseas is a liar, but alot of people are out to get goods from Ebay for nothing, and this forum is filled with people being asked for refunds and items going missing etc. So damage limitation was for me, at least then I am cutting my risk in half by only sending UK. Yes I know there are liars in the Uk, so my answer is now balanced.

I hope that everyone can now move along and reply to the others posts, I was going to reply to one last night, but was waiting for the more experienced people to give their advice.

And funny though it seems, not one person said " why are you posting this, we have already answered this twice today??".

Perhaps another sticky at the top with guidelines as to appropriate posting of questions and help topics would end all these arguments and comments?? Or perhaps when a new thread is made, we have to tick a box to confirm that we have read the thousand of pages in search for our elusive answer, and if someone has already asked it, then expire the thread and remove immediately.

I have always read this thread from afar, and did not want to post my question but could not honestly find an answer from Ebay. I will continue to read from afar, and the way I have always looked at things is....

If you dont like it, dont bother with it.... so the people that posted above, many thanks for the help and advice, in future if it upsets you that someone is asking the same question time and time again, ignore it, shut the page, move onto the next thread, or even better, stop reading this forum and go onto another one. You do not have to reply, or read the threads, so if you are sick and tired of the same thing, move on.

Simples eh ??

melliott1963

ashellis wrote: »

The reason I do not want to send "overseas" is that if you have a look at the board on here, its filled with parcels that have "gone missing" by our own postmen . . .

. . . . forum is filled with people being asked for refunds and items going missing etc. . . .

I can fully understand your concerns but all I would say is that yes, of course you read a lot of threads on this forum about things going missing, but let's put things into context.

This is only because people only tend to write on forums when they have a problem. What about all the hundreds or thousands of ebay transactions that go through without any problems? If people posted every time a transaction went well, then I'm sure you'd find the problem posts would be very hard, if not impossible to find. . . .

I sold an antique vase a while ago and was horrified when someone in Australia bought it. However, I made sure it was well packed, and it arrived safely and the purchaser was very happy with the item.

Hope all goes well with your sale.

lovinituk

melliott1963 wrote: »

I can fully understand your concerns but all I would say is that yes, of course you read a lot of threads on this forum about things going missing, but let's put things into context.

This is only because people only tend to write on forums when they have a problem. What about all the hundreds or thousands of ebay transactions that go through without any problems? If people posted every time a transaction went well, then I'm sure you'd find the problem posts would be very hard, if not impossible to find. . . .

I sold an antique vase a while ago and was horrified when someone in Australia bought it. However, I made sure it was well packed, and it arrived safely and the purchaser was very happy with the item.

Hope all goes well with your sale.

Just to add a bit more weight to this, and post a more positive view on it...

I sell a lot to overseas buyers and send items abroad ranging in value from a few pounds to several hundred pounds regularly.

My percentage of lost items sent abroad is lower than my percentage of lost items sent within the UK (and in both cases those percentages are extremely low at probably less than 0.1%).

There are a couple of countries to be more wary of but generally sending items overseas is safer than sending within UK in my experience! Making sure the correct shipping service is used is of course very important.

sequence

I've had a lot more go missing to the UK than abroad, and I send just as much abroad. So if anything, exclude the UK

theonlywayisup

Op. If you are having problems with your post may I suggest you are doing something wrong. I sell volume and if I had the percentage of losses you have with your friends I would be revamping my procedures. You need CN22 labels on destinations outside of the EU and a few more, if you don't put them on it could mean the parcel is lost forever. Likewise, clear addressee and return address are imperative. Some countries also have peculiar ways they demand post is labelled (Canada). If you don't know how to do it, you need to find out.

I said that it was probably not going to turn up, as alot of parcels don't, I have had alot go missing to friends, from Ireland to South Africa. So where are those then?? Still making it enroute to their destination?? Again, no one can give an answer as to how it falls off a back of a van or plane.

You will not be covered for any parcel for FULL paypal protection unless you abide by seller protection rules, which includes tracking. This applies to UK and international. It is nothing to do with confirmed addresss, so you may need to read the sticky on postage to acquaint yourself with the rules. There are instances where a claim can be made up to 6 months after you have the paypal money......for chargebacks you need to keep your certificate of posting and ensure you have complied with policy. The money is only safe if you have covered it. There was a recent thread on here where the seller had the funds seized two years later....not wishing to scaremonger but you need to know where you stand.

I wanted to reduce the risk of my items "getting lost" as I would prefer to know that at the end of the month, I can spend what I have in my Paypal account, without the risk of getting a claim for a lost item weeks down the line.

So if I had not read up, and followed your advice, I would have then sent it to an unconfirmed address, and so would not have been covered by Paypal. Lucky I did read, and have read this forum for years and so managed to retain one useful piece of advice it seems.

Read this https://forums.moneysavingexpert.com/discussion/3146680