£5000 per 1gb on Virgin ?!?!

kingdannyb

I signed up for the £10/moth 300/300 SIM card via Telewest and stupidly didn't read the 0.75p/kb charge so I ended up with a £100 WAP charge for 3 weeks use !

This rate seems extortionate seeing as T-Mobile do 1gb/month for £7.50 on web'n'walk whereas 1gb/month on Virgin's rate is over £5000 !!!!!!!

I have written to them to complain and got no joy.

Anyone got any ideas ?

ddavis

Move to T Mobile.

Sausage_Roll

I'm with tmobile on a flext and i'm getting charged about the same.

Even worse, when I signed up to the contract, I was offered what the sales person said to be a 1mb bundle of usage. It turned out, after my first bill of about £8 for my web usage that it was a 10% bundle UP TO 1mb.

I'm not happy either:mad:

They shouldn't get away with such an extortionate rate.

Sausage_Roll

ddavis wrote:

Move to T Mobile.

Not very constructive.. How could one 'move' to T mobile if they are on a contract which lasts for at least 12 months?

mike_wall15

If the price is stated in the agreement which you will have "agreed" to having read, then it is your own fault you have gone over.

Whether or not it is more expensive than a competitor won't make a difference.

Seems like you've learnt the hard way

Woby_Tide

teh only positive on the Virgin high data charges are it's the same when you go abroad so then it becomes one of the cheapest on offer. So if moving to T-Mobile isn't an option....move abroad...;)

it is in the T&C's though, luckily I was PAYG and realised quite soon that it wasn't economical so could leave

Kilty_2

Virgin's PAYG rate is 0.5p/kb, I'm surprised that it's higher on a contract :eek:

Thought PAYG users got ripped off by everyone for everything. o2 PAYG is about half the price, still £2500 for 1gb though :eek:

Looks like I won't be using GPRS too often on the PDA/phone I've just purchased !

lellie

no one could ever use 1gb transfer though!!

I'm on o2 online payg and get 1mb free with my £10 top up - so I never EVER pay for wap.

System

Sausage_Roll wrote:

Not very constructive.. How could one 'move' to T mobile if they are on a contract which lasts for at least 12 months?

The OP said that they are on the sim only tariff, which means he/she can cancel with 30 days notice.I agree that the data charges are a bit of scam.

T-Mobile have GPRS/3G data capped at £1 per day on PAYG, which may be useful for you, going forward.

The Virgin rate is £5 per mb, UK or roaming abroad.

As regards to charges, you can still use top-up cards with Virgin sim only. If you know someone who works in shop that sells them, they may be able to get money off the top-ups, or be able to get top-up's for less than face value.

stacey21_2

I used 80kb last month and didn't get charged - i've no idea what these numbers mean!
Month before that, 1,660kb and £1.24

kingdannyb

I've changed to T-Mobile and have had no choise but to pay the bill.
Screw Virgin the motherhubbards !