Warning Stealing Money From Bank Account

crazyguy

Blavatsky wrote: »

I've never thankfully been involved in any way with Jacobs but I am intrigued how they could just process the payment from one of their debtors using my card.
Surely they need the card holders address to make the payment work or maybe the fraudsters do know,my address as well.We all know that creditiors never look a gift horse in the mouth and I suppose are prepared to take the payment without going through a detailed ID check so they only require the long number card date and sercuity code on the back.
If Nationwide haven't credited me by now they will get a roasting.[/QUOTE]


Make sure this is done behind closed doors as you dont want to get arrested for voyeurism it carries a hefty punshment after all.

Seriously push Jacobs for full disclosure details of the actual payment and any details they hold against it, also remember to keep a tally of all cost's from phone calls to charges to put in to the bank once you have resolved this.

I would personaly be ringing Jacobs this morning and asking what the hell they are playing at and getting as much info as pos from them to give to the bank.

Blavatsky

Now Jacobs are back pedalling:-
"
Good Morning,

Further to your email below, we are unable to locate the account of which you refer to. Therefore, please provide us with Jacobs Reference in order of us to locate this account.

Upon receipt of the same we will investigate this matter further.

Jacobs"
And the only response so far from Nationwide is
"In order to investigate the dispute, I need to contact the retailer’s bank to obtain further information. I will contact you again when a response has been received; this may take up to 30 days.
If you need to speak to me regarding this issue, please contact me on the number below. I am available Monday to Friday between the hours of 9:00 am to 5:00 pm."

I will be ringing them first thing since under banking law they have to refund and this reference to 30 days is out of order.