Dr. Spafish - what to do?

carrotz3

I hope this is the right place to post this. I bought a loyalty card from Dr. Spafish and now all the shops have closed down and the website has disappeared. I assume they have gone bust but I can't find any information on how to contact the Liquidators.
Does anyone know anything about them please? I know my loyalty card isn't worth much but it's a lot of money for me.
All help welcome.
Thanks

bod1467

Can't help with the question, but it seems odd they entered into a sponsorship deal with Norwich City FC in July if cash flow was a problem.

http://www.canaries.co.uk/page/Sponsors/0,,10355~2354716,00.html

carrotz3

That is wierd. thanks for the link.

PZH

carrotz3 wrote: »

I hope this is the right place to post this. I bought a loyalty card from Dr. Spafish and now all the shops have closed down and the website has disappeared. I assume they have gone bust but I can't find any information on how to contact the Liquidators.
Does anyone know anything about them please? I know my loyalty card isn't worth much but it's a lot of money for me.
All help welcome.
Thanks

If you paid by Credit Card and if it was over £100 then they would be joint liable and you could claim the money back from them.

bod1467

Not sure that applies to loyalty cards though, does it? (I'm thinking "loyalty card" means "bonus points for purchases made that can be used for discounts, vouchers etc.". Of course I may be wrong).

arcon5

bod1467 wrote: »

Not sure that applies to loyalty cards though, does it? (I'm thinking "loyalty card" means "bonus points for purchases made that can be used for discounts, vouchers etc.". Of course I may be wrong).

Sounds to me like it's more of a pre-payment card than loyalty card.

Claredg

I paid for my gift voucher with paypal - does anyone know if i am covered in any way to get a refund?

Thanks

Quentin

Me me me.

Why is everyone only concerned about their loyalty card money and no concern about who is now feeding the fishes their dead foot skin?

carrotz3

Lol Quentin.

mrshaz

the one in norwich was most definatly open yesterday! my son insisted on seeing the fish

Claredg

I've just spoken to the Norwich store who said that the following stores are still open:

Norwich
Bristol
Luton
Maidstone
Swindon

There is also a post on the Dr Spafish facebbok page from the Bristol store advising that they will accept gift cards there - hopefully this is the same for the other open stores.

I hope this is useful.

Clare