Mystery Shopping Thread 21 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES*

GlasgowMS

GlasgowMS wrote: »

Hey. I'm still new to this, but can anyone help me submitting an invoice for Retail Active? I've downloaded the template and filled it in, but I can't work out how to send it to them :embarrassed: A few quick questions I have:

• It has a space for invoice number; I assume this would just start at "1" and increase by one for each and every invoice I submit?
• Can I submit multiple jobs on the same invoice, or do I need to provide a separate invoice for each individual job? (Not an issue yet, but it may be in the future...)
• How do I actually get it to them? Is there an e-mail address, or is it snail mail? And do I need to provide receipts here as well as in the reports?

Hi again, would appreciate help with RA invoices if anyone is able to help me? I can't find the info on their website...

Littleoldme

GlasgowMS wrote: »

Hi again, would appreciate help with RA invoices if anyone is able to help me? I can't find the info on their website...

I have never done an invoice for them and have been paid for the few jobs I have done by them automatically. Have you been told by them that you have to raise an invoice for the jobs?

whitelabel

ukmonkey wrote: »

I've been speaking with Max from Helion today, and he told me to pass on the message that he's going to look at the location problems on Monday, and if you need him; email him as he seems to have been banned from the forum (probably reported by some jealous, bitter individual).

but being reported in its own right wouldnt ban him would it >? doesnt a mod need to do that, and shouldnt they know better ?

hopefully he'lll be back soon
even though ive never dont a job for him under helion

mimi1234

whitelabel wrote: »

thanks mimi, but im surprised you hadnt realised that she is actually a he !!:D

My bad. I asssumed most of the people on here were ladies bar a few who I know are men.

Did you get everything done? I just about managed to do all my visits. Lord knows how I am going to get all the reports done as I now have 2 hyper kids wanting to play toys and colouring. Eeeeek!

PS. Saw a floor show at the said burger shop. Was bloody hilarious. It was a bit like the Mariah Carey video for Heartbreaker where she nips into the cinema and then they all start dancing and cleaning. Even the really big manager came out of the back and started cleaning.

whitelabel

mimi1234 wrote: »

My bad. I asssumed most of the people on here were ladies bar a few who I know are men.

Did you get everything done? I just about managed to do all my visits. Lord knows how I am going to get all the reports done as I now have 2 hyper kids wanting to play toys and colouring. Eeeeek!

yup all done and dusted over 7 hours and 41 miles driving within one city. give the kids the toys and colouring and leave them too it !

yonk

ukmonkey wrote: »

I've been speaking with Max from Helion today, and he told me to pass on the message that he's going to look at the location problems on Monday, and if you need him; email him as he seems to have been banned from the forum (probably reported by some jealous, bitter individual).

I don't work for Helion but one thing I've never understood is why he keeps getting reported on here. He does nothing but help people. Even if he is promoting his website, I think the fact people get work is more important.

GlasgowMS

Littleoldme wrote: »

I have never done an invoice for them and have been paid for the few jobs I have done by them automatically. Have you been told by them that you have to raise an invoice for the jobs?

I'm just going by this page here, but if you say you get paid automatically I might just contact them to confirm that. I assume you mean BACS transfer? I have given them my bank details. When do you usually get the payment off them?

Boredupnorth

cyprus31 wrote: »

How can it be possible to type up 21 reports in an hour?

GlasgowMS wrote: »

I'm just going by this page here, but if you say you get paid automatically I might just contact them to confirm that. I assume you mean BACS transfer? I have given them my bank details. When do you usually get the payment off them?

The page is out of date, you used to have to invoice them but that changed a long time ago. Payments are now automatic with no invoice needed, as long as your bank details are up to date you will get paid by BACS around the end of the month following your visit by the look of it.

spender

Mimi are they your children? I always pictured you as single.

GlasgowMS

Boredupnorth wrote: »

The page is out of date, you used to have to invoice them but that changed a long time ago. Payments are now automatic with no invoice needed, as long as your bank details are up to date you will get paid by BACS around the end of the month following your visit by the look of it.

Fantastic; thanks very much :j