Mystery Shopping Thread 21 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES*

whitelabel

Boredupnorth wrote: »

They forgot to add.....and have a merry Christmas, must have been an oversight

I replied with "and merry Christmas to you too"

havent done anything for them for over a year so not bothered if they want to sack me off.

what happens if you phone... will the office blow up

jen_br

I sent them an email that said "Merry Christmas TNS -- I would happily not have to talk to your office if you answered emails in a reasonable time.. but you don't so i'll keep calling!

Brian_Damage

jen_br wrote: »

I sent them an email that said "Merry Christmas TNS -- I would happily not have to talk to your office if you answered emails in a reasonable time.. but you don't so i'll keep calling!

I've always had quick responses to my emails. I've never felt the need to phone them... :whistle:

mimi1234

Brian_Damage wrote: »

I've always had quick responses to my emails. I've never felt the need to phone them... :whistle:

I second that. Plus I don't know what their number is as they always call with a private number.

Anyway TNS paid today. I think it's for all the phones we did last month. Woohoo!

Boredupnorth

Anyone had money from Helion yet? I know they paid last week but thought it would have been in by now....maybe it will be like Bare and go in during the day as its a euro payment.

N.I.M

TNS paid me for 2 electrics and one regular...but I'm missing a premium I think. Need to look into it.

marvellousaunt

I had a 'within 8 days' email notification on the 14th I think, I get mine from PayPal but had nothing yet (on working day 5)... hope it'll all start trickling in over the next few days

duchy

Seems TNS got quite a few responses from shoppers all saying much the same thing.

I guess their usual snarl went down particually badly when the other companies are sending out Merry Christmas and thanks for your efforts throughout the year" warm fuzzy mails.

Email is all very well except when you are doing a last moment job at their request -they need to be more on the ball if they want to work on email only.

jen_br

Brian_Damage wrote: »

I've always had quick responses to my emails. I've never felt the need to phone them... :whistle:

I find it depends on the project I do some one off wee projects for them and I find it can be REALLY hard to get a hold of them!

N.I.M

jen_br wrote: »

I find it depends on the project I do some one off wee projects for them and I find it can be REALLY hard to get a hold of them!

I find its 2 days standard to get a response. Gyp have a better response time in my experience.