Can a CC Company just close your account???

ashleygunn

Letters get lost in the post all the time, sometimes they get binned when lazy postmen can't be bothered to deliver. Sometimes they get lost behind machinery. This is such a tiny thing to get wound up about, who cares.

[Deleted User]

johnny_english wrote: »

What do you mean i cant blame Egg card, yes i can, the fact of the matter is they never sent me a letter (losing letters in the post is nonsence) just like they never sent me an email oh hang on maybe my email got lost in cyberspace?

You're kidding right? Bucketloads of post goes missing, gets long term delayed, emails bounceback from server errors, systems glitches and so on.

fozmcfc

johnny_english wrote: »

What do you mean i cant blame Egg card, yes i can, the fact of the matter is they never sent me a letter (losing letters in the post is nonsence) just like they never sent me an email oh hang on maybe my email got lost in cyberspace?

Wise up please

And thank you for your replys

Judging by the state of your posts, I guess you wouldn't really have understood the letter even if you had read it.I thought the kids went back to school weeks ago.

lisyloo

As others have said plenty of letters get lost.
As I've pointed out Egg do not have a reputation for not informing people or cynically losing lots of post (if they did we'd know about it).
Email IME is FAR worse. I don't get email all the time that people claim they have sent.

I think you need to wise up not me :-)

Not getting a letter about something you can't change anyway is not something to give yourself an ulcer about.

melanieconway

I agree with a couple of the points above re the Barclaycard take over.

I know I got a letter regarding my savings account (that only has 11p in :rotfl:) advising me that all accounts with (I think) less than £100 would be closed and the funds returned to the account owner. I am pretty certain the same will have happened with inactive credit card accounts.

They will have sent you a letter but it's gone astray somewhere.

exel1966

johnny_english wrote: »

As the title says i just inquired about a balance transfer to my Egg card and they inform me they closed my account in August this year. I was not informed about this. Is this allowed? does anybody know where i stand. The balance of my account was £0.

For those on the forum with a cynical outlook some might say that you seem to have trouble with all sorts of things, perhaps because novels are more your forte !

lisyloo

I was not informed about this. Is this allowed?

There is legal precedent for EGG to assume that a letter sent by normal post arrives.
For example the police can prosecute you for not naming the driver if an NIP (notice of intended prosecution) was sent.
They are legally entitled to treat you (including prosecution) as if the letter had arrived, even if it didn't.

Sorry if you don't agree, but that's the law.

YOu can also choose to blame EGG if you wish. Doesn't make you right.

dshart

I always find it amazing when dealing with large organisations and even government bodies that when they say they have posted something it is taken that you must have received it, yet when things are the other way round they can just say they never received it and you are expected to provide proof that you posted it to them before they will believe you.

sharpy2010

johnny_english wrote: »

What do you mean i cant blame Egg card, yes i can, the fact of the matter is they never sent me a letter (losing letters in the post is nonsence) just like they never sent me an email oh hang on maybe my email got lost in cyberspace?

You are unreasonable.

johnny_english

Thanks to all the sensible comments and answers, lisyloo etc etc, to all those posting idiotic drivel, sharpy2010, excel1966, fozmcfc, thanks for the contribution guys you really have made a differance today

All the best:)