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views on First Direct

13

Comments

  • moonrakerz
    moonrakerz Posts: 8,650 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    gt94sss2 wrote: »
    a savings account with £1 in ............... you don't need to fund your account with £1,500/month


    .....their 8% Reg saver is a good one !
  • samwsmith1
    samwsmith1 Posts: 922 Forumite
    moonrakerz wrote: »
    .....their 8% Reg saver is a good one !
    That doesn't qualify for the fee waiver though.
  • shirlgirl2004
    shirlgirl2004 Posts: 2,983 Forumite
    Part of the Furniture Combo Breaker
    We've been with FD for 2 years and not had any problems. Service always seems really good. I like the fact I don't have to call them. I can send a secure message and the query gets dealt with.
  • Jennifer_Jane
    Jennifer_Jane Posts: 3,237 Forumite
    1,000 Posts Combo Breaker
    Re the £1500 monthly vs £1 in a savings account/or credit card or whatever, I did have a lengthy conversation with FD a few weeks back, and repeated to them what I understood it to be:

    If if have another account (savings/credit card, etc), I will not be charged the monthly fee (£10, I think). But I do still need to deposit £1500 in the account every month.

    Yes, that's it, they said.

    I've done this for the £100 (and the 8% Reg savings account). It's no problem, I just recirculate various bits of money.

    If anyone knows any different, or is phoning FD - and finds out I'm incorrect, then would you mind letting us know, please?
  • PJ1973
    PJ1973 Posts: 18 Forumite
    edited 6 October 2011 at 4:10PM
    I switched my account to them . . . don't regret the discussion one bit. I love the way I speak to someone whenever I call.

    I liked them so much, I have also switched my mortgage to them (on a fees free deal they offered to existing clients) . . . again service has been excellent.

    Why can't all companies be like this?

    Phil
  • lr1277
    lr1277 Posts: 2,199 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I joined FD about 11-12 years ago. At the time, I did a straw poll amongs friends and 9/10 were very happy with them. One friend did get messed around a lot and so left. But that was more than 10 years ago.

    I am very pleased with the service I receive.
  • gt94sss2
    gt94sss2 Posts: 6,227 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Re the £1500 monthly vs £1 in a savings account/or credit card or whatever, I did have a lengthy conversation with FD a few weeks back,
    Banking with first direct usually costs £10 a month, but you will not be charged this fee when you pay in at least £1,500 to your 1st Account each month, or maintain an average monthly 1st Account balance of £1,500, or hold a selected first direct additional product.

    from here

    Regards
    Sunil
  • woowoley
    woowoley Posts: 10 Forumite
    I hope your credit history is excellent.
  • dave82_2
    dave82_2 Posts: 1,328 Forumite
    Transfer process was fantactic.
    They gave me £100
    They always answer my calls within a few rings
    They are polite and helpful
    I can deposit and withdraw money from HSBC (if you want to withdraw large sums make sure you have ID and your cheque book or they won't do it)

    I was with Cahoot who were a shambles. I LOVE FIRST DIRECT :-)
  • pimento
    pimento Posts: 6,243 Forumite
    Part of the Furniture 1,000 Posts
    Another 10/10 from me.

    I was with Smile before and I thought they were good, but FD are even better.
    "If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." -- Red Adair
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