Which day to cancel my contract?

bigfoot125

i have a cashback phone and am nearing the 12 month ,the contract ends 7th march so i need to ring orange on 7th feb to cancel .
However my bills get printed 19th of the month and i wont probably get it till the end of feb.
How can i ensure i get this 12th bill and not have to go into another month of contract with orange

appreciate guidance

cheers

*!*HIBS*!*

bigfoot125 wrote:

i have a cashback phone and am nearing the 12 month ,the contract ends 7th march so i need to ring orange on 7th feb to cancel .
However my bills get printed 19th of the month and i wont probably get it till the end of feb.
How can i ensure i get this 12th bill and not have to go into another month of contract with orange

I think you could ring them up now and ask for a address to send the cancellation letter to. In your letter, tell them when you want to end the contract, i.e. the 7th March. Doing so should give them at least 30 days written notice to cancel providing you have sent it off early enough.

seth

Just done this for OSPS I was on orange

connected 13th Jan 06

12th Dec 06

1)I called orange asked to be disconneted in 30 days.
2)ASK for a PAC code at the same time if you want to port your number

My bill still arrived 16th Jan, billing date is 12th of the month, sending copy of bill from Jan 12th 2007 off to OSPS today.

SAVE TIME and money draw up the dates and what to send when you get the phone, I print of the letter, envelopes and copies of invoice etc at the START of the cashback, phone and check with OSPS all is in order, make a note of the persons name.

Check they send you the right vouchers(!) you only have 14 days to report them missing incorrect.

Always send copies of billed recorded. If they lose them you have proof and they will take a fax.