AOL BB Losing Connection

Davidboy

Hi all, is it my PC or is AOL BB crashing more frequently? This seems to be happening more since CFW took over, or it could be my imagination!!

Anyone else experiencing this?

D

TheImportanceOfBeingIdle

Must be your imagination. I've just checked and I've had a constant connection for the past 7 days. I don't use their AOL software though. Just their modem.

Davidboy

TheImportanceOfBeingIdle wrote:

Must be your imagination. I've just checked and I've had a constant connection for the past 7 days. I don't use their AOL software though. Just their modem.

I mean using their software, I also have a wireless modem which the laptops use.

Perhaps it is my flippen PC then.....bl00dy rubbish!!


D

espresso

Davidboy wrote:

I mean using their software, I also have a wireless modem which the laptops use.

If you have a wireless router, why are you using the AOL bloatware. Remove it from your PC and let the router handle the connection!

:rolleyes:

Madasafish_Customer_Care

Hi Davidboy,

Sorry to always sound like a broken record....but have you checked your microfilters?

Microfilters not being installed correctly or a faulty microfilter will cause disconnections.

1. Double/triple check that you have 1 microfilter fitted to every phone socket that is in use. Remember to include Sky TV boxes and fax machines.

2. Faulty microfilters will impact your speeds and you will get disconnections. To check your microfilters to see if you’ve got a faulty one, unplug everything from all phone sockets in the house, test each filter from the test port from within your master socket by connecting to the Internet. If you get a substantially lower sync using one of the filters you’ve found your faulty one and it will need to be replaced.

Rereading your post I'm not certain if we're talking about disconnections or the PC itself crashing. If it's the PC I would highly recommend having a review of what security software you have in place as viruses are one of the first things to check for when your computer is acting funny.

Good luck!

Kind regards,
Samara

Davidboy

espresso wrote:

If you have a wireless router, why are you using the AOL bloatware. Remove it from your PC and let the router handle the connection!

:rolleyes:

I have done that with the laptops, but my main pc I have always had AOL software, not had a problem til recently.

D

shellsuit

4 times for me within the last week - before that, I hadn't been booted in almost 2 years!

Davidboy

Madasafish_Customer_Care wrote:

Hi Davidboy,

Sorry to always sound like a broken record....but have you checked your microfilters?

Microfilters not being installed correctly or a faulty microfilter will cause disconnections.

1. Double/triple check that you have 1 microfilter fitted to every phone socket that is in use. Remember to include Sky TV boxes and fax machines.

2. Faulty microfilters will impact your speeds and you will get disconnections. To check your microfilters to see if you’ve got a faulty one, unplug everything from all phone sockets in the house, test each filter from the test port from within your master socket by connecting to the Internet. If you get a substantially lower sync using one of the filters you’ve found your faulty one and it will need to be replaced.

Rereading your post I'm not certain if we're talking about disconnections or the PC itself crashing. If it's the PC I would highly recommend having a review of what security software you have in place as viruses are one of the first things to check for when your computer is acting funny.

Good luck!

Kind regards,
Samara

The microfilters were the ones I had originally from AOL and never been a problem until the last fews weeks, so don't think it would be them. Had AOL BB for 4 years now. Also yes they are on EVERY socket.

The pc just loses AOL, so I reckon it must be a virus..... oh well another job to sort out!!!

Thanks guys.


D

Davidboy

shellsuit wrote:

4 times for me within the last week - before that, I hadn't been booted in almost 2 years!

Can you describe what is happening, is AOL just disappearing, or is it locking?

D

shellsuit

Davidboy wrote:

Can you describe what is happening, is AOL just disappearing, or is it locking?

D

It just goes off........first the buddy list dissapears, then page stalls, then it goes off and reconnects.

It's defnitely not my PC because its just a little over 2 months old

Davidboy

shellsuit wrote:

It just goes off........first the buddy list dissapears, then page stalls, then it goes off and reconnects.

It's defnitely not my PC because its just a little over 2 months old

Yep that is exactly what is happening to me, like I said only been happening recently before then it's been fine. So is it a virus or is it AOL since CFW have taken over???


D