Vent - Lost sale in Jessops

Dave_C_2

Mrs C wants a new camera to replace the one which gave up the ghost on holiday.

Looked into Jessops to look a Nikon s2500 point and shoot.
I asked the sales droid if I could recharge from a phone charger - can I see the USB socket please. Threw him completely. Will my D40 charger work? Blank look.

He then tried sell me:
A Jessops universal charger - that I don't want or need.
A carry case - we already have one from the old camera
A memory card, you need umpteen GB of SDHC Sir - no I don't - I have plenty of SD cards which will work.

During all of this time he made no attempt to instruct my wife or me on the virtues of the camera, to busy trying to sell extras.

So for the sake of a few quid on extras he lost the sale of a camera.

Pillock

jodt2303

When I used to work for Currys.digital, it was worse to sell a camera without the add ons than not to sell the camera at all, I should imagine it is similar there too, unfortunately. (One of the reasons I left and perhaps why people shop online?)

McKneff

Sad really, the lad was probably just doing his job,

Not his fault if his bosses say he must push other things.

bobajob_1966

McKneff wrote: »

Sad really, the lad was probably just doing his job,

Not his fault if his bosses say he must push other things.

I'd rather lose a sale than help someone that refers to me as a droid and a pillock.

trukdiver

bobajob_1966 wrote: »

I'd rather lose a sale than help someone that refers to me as a droid and a pillock.

I thought "Pillock" was the OP's signature? (it was at the bottom, after all the text - where you would expect the signature...)

Dave_C_2

I thought "sales droid" was still in common usage derived from the "Star Wars" movie way back in the late 70s. Apparently not

If I title the OP "vent" then I can put "Pillock" at the end. So there!

Does you good to blow off steam every now and then, but the worst thing is that Jessops is the best price for this camera that I have seen.

Apparently humble pie tastes really good

Dave

Esqui

For every person who already has things like a memory card or a bag, there will be at least two others who would come back in furious and "I'm going to sue you all" if you didn't tell them they'd need one.

However, I have a great trick to working out who needs things and who doesn't. It's called "listening to people".

gus.noon

I ordered a camera from them on monday ( the offer said free next day delivery) over the phone he asked if I wanted a sd card then a case for it and then asked if I wanted to take out insurance for it .I said no and you could hear the disapointment in his voice.I waited in on tues no camera waited in wed morning nothing decided to call and was told the couriers could not deliver till thur.If I had bought any of the accessorys maybe I would have got the camera on tues.

cajef

I ordered a Nikon camera three weeks ago from Amazon, next day delivery and cheaper than anywhere else plus no pushy sales staff trying to sell extras.:)

harrys_nan

I have just had my Nikon camera from Amazon, cheaper than Jessop's and with a £30 voucher to spend through Amazon as well. :j

trukdiver

harrys_nan wrote: »

I have just had my Nikon camera from Amazon, cheaper than Jessop's and with a £30 voucher to spend through Amazon as well. :j

Sometimes Jessops are cheaper. I've been surprised a couple of times when I've looked at Jessops and found they were actually the cheapest for the item I wanted - and they offered collection in store as well. On other occasions they have been more than twice the price of the cheapest sellers!

It's always worth looking at their site just in case....(even if it's just to reassure yourself that you got a bargain from somewhere else)