What do you prefer? What are my chances? eBay

kyleleonard

Crowqueen wrote: »

Compared to the £1.68 you will pay for your item on FVFs, you save all of 10p.

OP - if you didn't like it then, you won't like it now. Business is hard work; eBay is no different, and pleasing your customers is important. When you say some buyers were OK about your issues with stock, for instance, you seem to imply that people shouldn't have been upset or disappointed that something that wasn't their fault delayed or ruined their purchase. It was a disaster, and no doubt you handled it well, but I bought something last Christmas before the worst of the snow (late in November) and although I was OK about waiting for it - it was only for myself; wouldn't have dreamt about doing my Christmas shopping online with the weather problems that have been going on for three years now - I did still want the item and was annoyed when the seller promised me a replacement if it didn't turn up within two weeks. I emailed her constantly during the third week and she ignored me until I opened a dispute. Then the item arrived - she was dropshipping from HMV, so she had absolutely no control over things she was responsible for to her buyers. I felt rather sorry for her, I repaid, but I left her a neutral because she really mucked me around, and I was patient and reasonable about why she said there was a problem. But...she was the architect of her own downfall because she neglected to answer emails that didn't suit her. OK, it was the weather, but she was doing fine until there was a crisis, then she was crippled, because she didn't have the responsibility on her end to deal with it properly. It was ultimately her loss. Other sellers handled things a lot better and got rewarded for it.

Your buyers need to be kept happy to maintain a business or private selling - there's no way round it and eBay are much, much tougher on sellers who don't live up to their responsibility. I know I sound like a broken record but buyers don't like to be taken for granted or treated like cash-cows. They will complain, they will leave bad feedback, they won't always see the problems at your end (a favourite refrain at Christmas has come to be "there's no snow here" - which is unfair, but at the same time you must go into this with eyes open) and they won't take kindly to having their money messed with or held for two weeks while you get round to sorting a problem.

I'm sorry, but there's no less blunt way to put that.

x that by 100, which is the amount the OP has listed, saving her £10 :money: