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Important Warning Regarding The MSE Forum Team

Hi Folks

As many of you will now have seen, our Forum Team now have their image in the top right of the forum and are named as individuals

Just thought I'd take this opportunity to state that its important you understand they are employees of MoneySavingExpert.com. And like all employers (think of the signs on buses) the site has a duty of care to protect them in their work roles.

Therefore to ensure this happens there will be a zero tolerance policy on any personal abuse aimed in their direction.

My hope is that by encouraging communication and trying to explain who to contact, reminding people that there are real, professional individuals working hard to keep this forum running - it will help decrease problems - yet at the same time I felt it important to make a statement so people take care in how they deal with the team..

For the vast majority of users I know this is a nothing issue as they'd never dream of being rude to the team anyway.


I hope you understand why Im saying this

Martin
Martin Lewis, Money Saving Expert.
Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
Debt-Free Wannabee Official Nerd Club: (Honorary) Members number 000
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Comments

  • i have total respect for the mse team and the board guides,i do however think its inviting problems by putting their photos on site,it will achieve little and has the potential to cause problems,not one of mse`s best decisions
  • woodbine wrote: »
    i have total respect for the mse team and the board guides,i do however think its inviting problems by putting their photos on site,it will achieve little and has the potential to cause problems,not one of mse`s best decisions
    It's a bit of the devil and the deep blue sea imho. It could been seen as trying to be user friendly, photo of my team, they aren't robots after all they are human just like every other poster here.

    But on the flip side there are far too many nutters who hold grudges and may feel that the forum team have been very unfair to them and seek to cause problems for them. There also seems to be a little too much info about the team.
    I made a mistake once, believeing people on the internet were my virtual friends. It won't be a mistake that I make again!
  • MSE_Martin wrote: »
    Just thought I'd take this opportunity to state that its important you understand they are employees of MoneySavingExpert.com. And like all employers (think of the signs on buses) the site has a duty of care to protect them in their work roles.

    Therefore to ensure this happens there will be a zero tolerance policy on any personal abuse aimed in their direction.

    So no comments like ...
    "Any rumours that working on the Forum Team is stressful enough to make your hair fall out are hotly denied!" :think: :whistle:

    Using a thread title of "The glam Meet the MSE Forum Team picture" also wasn't the best idea ... ;)
  • cit_k
    cit_k Posts: 24,812 Forumite
    Funny you dont have that same
    Therefore to ensure this happens there will be a zero tolerance policy on any personal abuse aimed in their direction.

    ethos when it comes to posters being abused.
    [greenhighlight]but it matters when the most senior politician in the land is happy to use language and examples that are simply not true.
    [/greenhighlight][redtitle]
    The impact of this is to stigmatise people on benefits,
    and we should be deeply worried about that
    [/redtitle](house of lords debate, talking about Cameron)
  • marleyboy
    marleyboy Posts: 16,698 Forumite
    10,000 Posts Combo Breaker
    I think you will find he does, its all there in the forum rules. Forum etiquette is not too difficult to master, but for those struggling to comprehend it, the team have gone to the trouble of clarification.
    :A:dance:1+1+1=1:dance::A
    "Marleyboy you are a legend!"
    MarleyBoy "You are the Greatest"
    Marleyboy You Are A Legend!
    Marleyboy speaks sense
    marleyboy (total legend)
    Marleyboy - You are, indeed, a legend.
  • jamespir
    jamespir Posts: 21,456 Forumite
    I was only joking when i said the lads looked like the mitchell brothers Im sorry and it wont happen again ...............ooops
    Replies to posts are always welcome, If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you
  • bluebeary
    bluebeary Posts: 7,904 Forumite
    its our responsibility to report or inform board guides and forum helpers, not moderators of trollsome, abusive or aggressive posts on the forum, which having my own experience of vb software and boards can understand and co operate with but when you report and report and report and then on some circumstances and recommendation actually pm board guides which you can see are online the details of said spammage or abuse, they then go offline, the ones you actually see online ever, you kind of lose interest in trying to help them

    and from what ive been told, you are paying these people martin, are they taking the mickey because i can do it for free when im not at work kthanks x
  • CFC
    CFC Posts: 3,119 Forumite
    edited 28 September 2011 at 10:28PM
    Martin is potentially risking an Employment Tribunal because the part time members of the team presumably are not important enough to have their photos on the site along with the full timers. The said part time workers are being treated in detriment compared to the full time workers which is Not Allowed.

    On the other hand, the full timers could argue that they are being treated in detriment to part time workers as they are forced to have their mugshots on display to every Tom !!!!!!, Harry and halfwit who frequents the interwebz. But it is not unlawful to discriminate against full time workers.

    Minus 10 points MSE for making us have to think about these things...take the photo down; the picture is terrible, the smiles are fake, the uniform awful and unflattering, you are doing them no favours and making them look like your Enforcers. Poor souls.
  • Fridge3
    Fridge3 Posts: 9,246 Forumite
    they are human just like every other poster here.
    Evidence please.:D
  • MSE_Martin
    MSE_Martin Posts: 8,272 Money Saving Expert
    Part of the Furniture 1,000 Posts Combo Breaker
    bluebeary wrote: »
    its our responsibility to report or inform board guides and forum helpers, not moderators of trollsome, abusive or aggressive posts on the forum, which having my own experience of vb software and boards can understand and co operate with but when you report and report and report and then on some circumstances and recommendation actually pm board guides which you can see are online the details of said spammage or abuse, they then go offline, the ones you actually see online ever, you kind of lose interest in trying to help them

    and from what ive been told, you are paying these people martin, are they taking the mickey because i can do it for free when im not at work kthanks x


    I think you are confusing our volunteer board guides with our professional forum team. If you click the link it is explained what the forum team do.
    Martin Lewis, Money Saving Expert.
    Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
    Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
    Debt-Free Wannabee Official Nerd Club: (Honorary) Members number 000
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