Advice needed - potential disagreements with my landlord!

angrypirate

Get the work done yourself. Refuse her entry until check out (and you are legally allowed to do this). On checkout take photos of everything with the date stamp setting on the photos. If everything has been made good, then she wont have a leg to stand on in the arbitration process through the TDS. For all you know shes got her dad doing the repairs for free and just pocketing the difference.

Becks5000

Hi Billy,

Good idea with the providing her with the cost we will be willing to contribute, I definitely think there is some compromise there.

We didn't tell her how the roof tile happened, infact we didn't even notice it was missing until she mentioned it otherwise we would have fixed it. We were locked out 1 day and my partner climbed on the roof. One of our neighbours thought someone was breaking in the house so called my landlord, that is how she knows, Sods law!!

Becky

Cissi

Becks5000 wrote: »

Hi Gordon, we didn't really have a choice in letting her in. She told me at 2pm she was coming over at 6pm. I don't get back from work until 6:30!!

Do you mean that she let herself in? If she did this without your permission (which you would absolutey not have had to grant) then she acted illegally.

Becks5000 wrote: »

She has asked me if she can come over in the week when we are all out to take pictures so she can advertise it again. I don't know whether I should let her now!

I certainly wouldn't! And if she threatens to let herself in again I would consider changing the locks for the remainder of your tenancy - as long as you keep the barrels and change them back at the end you're within your rights to do so.

tpt

Just wanted to point out that the broken tiles would only be caused by them being laid badly - if laid properly then dropping a glass\pot on them wouldnt affect them at all.....nor would parking a car on them!

Jessikita1983

Becks5000 wrote: »

Ok this is the letter I sent to the landlord:

I've only included the sections relevant to my issues:
___________________________________________________
Thanks for your comments,

Obviously to keep costs down as much as possible we would prefer to use our family members to do the tiling and the bathroom. My Dad is a professional Tiler and Painter & Decorator, so we will take care of the bathroom (eg. Bleaching, priming, Painting etc) and if you could let us know where the tiles are that would be great.

I have a family friend who is a roofer who can replace the tile and check the structure for free too. I am happy to take pictures and get paperwork if you require.
__________________________________________________________________________

And this is the response back:
________________________________________________________________________
I understand that you would like friends and family to repair things and help out but I cannot allow any unauthorised works as have no guarantee of that work to be done satisfactorily. Please do not allow anyone to work on the bathroom or the porch roof. I want independent professional workers so that am insured and have a good finish throughout my home. I am sorry but I do not wish to allow other people recommended by you to work on my property. I have workers that I trust and have used over the last couple of years. I simply cannot allow strangers to work on my home as I do not know their qualifications or standard of work. Just as a for instance, I now read in your letter that your dad does painting and decorating? so how is it that all that you were going to do is just paint over the damp with a couple of coats of anti mould paint? Did you ask you dad for advice or have you asked him to come over already? I am sorry but a quick paint to cover it up temporarily will not fix the problem. If his father does this kind of work as a job, then why have you not asked for his advice? Well I mean why would you do a proper job, its not your home? I do understand that it is not in your interest to do things the correct way, especially when it takes longer to do and is tedious etc. Its only after getting a qualified professional in that I realise the extent of what needs to be done. I hope you see where I am coming from ? I need a thorough fix to this once and for all so that in two months time I don't have the same problem re-occuring.
_______________________________________________________

She has agreed to pay for and fix the toilet flusher so that's something!

I would like to add that when we first reported the mould she came over with her Dad, looked at it and left us with a paint and asked us to paint over it. We didn't get round to it as the paint went missing, we have now brought more paint and now all of a sudden this appears to be a big issue.

How on Earth do I respond to that?

Thanks

Becky

Becky, I do not know you personally, but her response has me fuming! Her HOME!!!!! Who does she think she is! While you have the tenancy it is your home! Cheeky moo!

clutton_2

as a LL i dont allow my tenants to use their own workmen to work on my property.

dotchas

Surely if all defects are sorted by check-out ,the LL cannot claim for repairs that no longer need doing???
I agree that floor tiles should NOT break from a dropped glass!!!

Clutton..........how would you know if the tenant had repairs done to some damage that they caused?

nomnomnom

AFK_Matrix wrote: »

I wonder if she has got a BTL mortgage on the property at all?? If she starts getting snotty you could investigate this, it might shut her up!!!

My previous landlady didn't but didn't even need to investigate, I accidently opened a letter to the house and it was to her from the mortgage company- she definitely hadn't told them she wasn't living there!! How stupid is that?!

The_Palmist

Things like mould, roof, tiles etc. weren't under warranty when you moved so she is wrong to assume they will be under warranty now. You don't need to mention that you are getting the work done for free. Just say you do not trust her workmen and would rather use your own [play the same card as her]. Just say her workmen have only one motive which is to extort the maximum amount from you.

No need to say it is getting done for free.

tpt

Her issues is she doesnt trust your workmen. your issue is you dont like her workmens quote.
Simple solution: offer to have her workmen, at your workmens cost :-)