Solar energy - Feed-in Tariff payment delays - your experiences?

jackieblack

John_Pierpoint wrote: »

https://forums.moneysavingexpert.com/discussion/comment/55283217#Comment_55283217

It appears that once you get on their 'new system' it does work, at least it has for me

It would seem that there is still a backlog to be addressed though.

Equaliser123

Eon paid £40 for late payment and I am now on their new system. To be fair, now very quick payment.

stowupland4

Hi Rockbird
I suggest you ring them. ask to speak to complaints dept. They may have to ring you back. Insist they move you to the new system. In my case it did then take 15 days. Although someone on this thread said they set up a payment straight away. Once everything is on new system we are getting payments through within the week.
I don't think sending them e mails does any good at all.

orrery

A piece on FIT payment delays at 12.00 midday today - Thursday 23rd August

nobby1963

orrery wrote: »

A piece on FIT payment delays at 12.00 midday today - Thursday 23rd August

I take it this did not turn out to be as expected ?
I have just `scanned ` through the programme and did not hear anything about FIT payments - just about the SSE price rise ....

orrery

nobby1963 wrote: »

I take it this did not turn out to be as expected ?
I have just `scanned ` through the programme and did not hear anything about FIT payments - just about the SSE price rise ....

No, it was pulled for some reason - it was still being advertised on the iPlayer page for this edition when I listened later in the day.

battelaxe

orrery wrote: »

No, it was pulled for some reason - it was still being advertised on the iPlayer page for this edition when I listened later in the day.

I looked on iplayer too and it was prominently advertised but not to be found under the play again option

Martyn1981

Martyn1981 wrote: »

Ok, next update - this one gets complicated!

We both came up with the same idea at the same time (well maybe she beat me to it, just) to ask the installer to amend the certificate, which he can do, and has, turns out it was just a typo. Hopefully I'll have the amended cert tomorrow. So saved by the fact that the system wasn't tested and switched on (the very definition of 'commissioned') till the next day.

The moral of the story - well there isn't one, you can do everything possible, but the rules are still in flux, and may change mid game, giving you a red card, even though you thought you were playing fair.

You couldn't make this stuff up!

Mart.

Final update (hopefully). Got the new, new contract yesterday from EDF with the correct tariff of 16.8p. Signed and returned. Big thumbs up to EDF, who worked with me on this one.

There is really very little left that can go wrong, but I'm sure I've said this about 3 times already. So short of the contract being intersected by the Loch Ness Monster on an over 60's away day, I think I'm safe.

Mart.

PS - Battleaxe, best of luck.

battelaxe

Cheers Mart. Glad you have sorted everything out to your satisfaction.

Have now written to The Secretary of State for energy and blah blah, and my MP, who has the reputation of a Rottweiler for his constituents. Failing that, and one of co-mugs getting the Royal Mail to roll over, it looks like the courts for me.

phsci

stowupland4 wrote: »

Hi Rockbird
I suggest you ring them. ...........I don't think sending them e mails does any good at all.

I agree. I waited from 23 May until 9 Aug for my second FiT payment this year, but after speaking with them my third payment (meter reading submitted 23 Aug) arrived in my bank account today (5 working days with the bank holiday?). £20 credit to my gas account too as compensation for the wait for the previous payment. :T