Why doesnt Orange want to haggle with me!

drbesty

There's no point keeping a customer who doesn't make a company money, or who even loses a company money. More customers equals more staff to support them, more capacity needed on the network, Orange used to be really keen to keep a customer no matter what, even going as far as paying someone to stay with them, that's not the case anymore

edconnro

Hi, How did you manage to cancel the contracts please? There was some posts [2009?] refering to changes to T&Cs etc. My daughters stuck in a v-expensive deal and lost her job, she now wants to cancel but orange only offer downgrading [not much cheaper] or £££ termination charge. ta.

polkadot

Ive been on T-Mobile for the last 3 years (moved from Orange)My last phone was was a Samsung Tocco lite and I was getting 600 minutes and unlimited texts-no internet,for £30.

I suggested to them I might go for Virgins £15 deal on ann HTC desire about 2 months ago...in the end I got 300 minutes,unlimited texts and unlimited internet with a Samsung galaxy ace...Im pying £6.50 a month now for the lot.

It can be done:)

hellokitty08

They have spoken with me 3 times now and still couldnt offer me what I wanted but they did offer me some other deals. All of which were not suitable to me.

So I joined 02.

I could cancle my contract because it was expired.