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ASDA Direct giving me real gyp!

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  • DCFC79
    DCFC79 Posts: 40,643 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Clearly disturbed a hornet's nest of ASDA employees!

    funny thing that is but i work for walmart USA who own asda,

    follow the advice in post 4
  • When I had problems with asda Direct, I found the problem is you are calling a call centre in South Africa. They correspond with everywhere else by email and so it's very difficult to get anywhere and is very frustrating.
    Also, from personal experience, speaking to a manager didn't make a blind bit of difference.

    14days isn't that long really, it took me 3months to get my issues sorted and was only resolved when I sent a letter recorded delivery to asda HO.

    But try not to get to frustrated and chill, it's not worth getting het up over it.
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