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royal mail.arrrrrrrrrrghhhh.

guspoppy
guspoppy Posts: 143 Forumite
in Praise, vent & warnings
im so annoyed with royal mail. 19 days and they still haven't delivered a parcel i sent which was on first class recorded. i've contacted them and they say its looks like its lost and i have to fill in a form. form? i don't want a form i just want the parcel to be delivered!!!!!!
:mad:
«1

Comments

  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If rm dont have the parcel to deliver then waht do you expect them to do.
  • guspoppy
    guspoppy Posts: 143 Forumite
    DCFC79 wrote: »
    If rm dont have the parcel to deliver then waht do you expect them to do.

    they had the parcel so i would have expected them to deliver it.
  • brettcta
    brettcta Posts: 4,693 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    but they haven't got it now, so what do you want other than compensation for it?

    did you have adequate insurance on the parcel?
    helpful tips
    it's spelt d-e-f-i-n-i-t-e-l-y
    there - 'in or at that place'
    their - 'owned by them'
    they're - 'they are'
    it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)
  • guspoppy
    guspoppy Posts: 143 Forumite
    im sorry , but i thought this was somewhere where i could vent my anger. i will make a claim though. sorry.
  • punkpink
    punkpink Posts: 1,116 Forumite
    guspoppy wrote: »
    im sorry , but i thought this was somewhere where i could vent my anger. i will make a claim though. sorry.

    Have to say i agree with you, you paid for a service, which due to their (somebody who had contact with the parcel) incompetence, you now have to waste YOUR time filling out a form to claim back for it.
    Admittedly, royal mail do compensate (as long as you have enough postal insurance) but if they didnt f**k up in the first place, it wouldn't be necessary. :o
  • soolin
    soolin Posts: 74,449 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    As long as it has been over 15 working days you can start your claim now from RM. You will need proof of value of the item and your proof of postage. Standard postage is covered for up to £46 of loss with proof of value as long as item was covered standard mail.

    Recorded is an appalling service, virtually nothing I ever send recorded gets signed for and I don't remember the last time I signed for a recorded delivery item that I have received.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    guspoppy wrote: »
    they had the parcel so i would have expected them to deliver it.

    yes they had the parcel but for soem reason they dont have it anymore, did you insure it,
  • soolin
    soolin Posts: 74,449 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    DCFC79 wrote: »
    yes they had the parcel but for soem reason they dont have it anymore, did you insure it,

    Allowable items are covered for loss standard post up to £46 in value.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    soolin wrote: »
    Allowable items are covered for loss standard post up to £46 in value.

    didnt know that, thankyou
  • lioness27
    lioness27 Posts: 11 Forumite
    punkpink wrote: »
    Have to say i agree with you, you paid for a service, which due to their (somebody who had contact with the parcel) incompetence, you now have to waste YOUR time filling out a form to claim back for it.
    Admittedly, royal mail do compensate (as long as you have enough postal insurance) but if they didnt f**k up in the first place, it wouldn't be necessary. :o

    I quite agree. I'm not sure about everyone else but I know I haven't got time to wait for parcels to arrive or fill in forms when they don't.
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