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No Connection

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Can`t fathom this out . Internet working fine . However I have been trying to update various bits of software . For example Microsoft Essentials or Spybot . Each time it tells me that they cannot contect to server , check internet connection .

The only firewall running is the router and I fail to see why this should happen . Guys , any ideas please?

Comments

  • robd831
    robd831 Posts: 302 Forumite
    I had a similar problem, it was the firewall. It was displaying " Explorer unable to display page". I switched off the firewall (Zonealarm) and it worked fine.
    I thought I had a problem too but it was the firewall, although it doesn't look like the firewall is causing it just IE.
    Switch it off and give it a go... Don't forget to switch it back on :o
  • robmar0se
    robmar0se Posts: 1,328 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Can`t fathom this out . Internet working fine . However I have been trying to update various bits of software . For example Microsoft Essentials or Spybot . Each time it tells me that they cannot contect to server , check internet connection .

    The only firewall running is the router and I fail to see why this should happen . Guys , any ideas please?


    You may already have tried some of this, but I will give it all anyway.

    1. Reboot both router and PC - any joy?

    2. in the command prompt enter: ipconfig - you should then see the ip address of your PC eg 192.168.1.2, and your router eg 192.168.1.1 - if you don't see these then you have a router connection issue.

    3. If you do see the router settings as in 2, then try resetting some values:
    - ipconfig /flushdns
    - netsh int ip reset resetlog.txt
    - netsh winsock reset

    then reboot your PC

    4. If there are still connectivity issues then double check your firewall settings, temporarilly turn off to see if you do get connectivity - if you do then you need perhaps to reset yr router to factory settings and set up again as standard - then reconsider your firewall options. (this is assuming, as you indicated, that the Windows Firewall is off and you do not have any firewall on the PC itself).
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