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BT - Engineer call out charge - why?

joyfull · 2011-09-19 07:27:47

Just rec'd BT bill. Horrified to see £130 charge for Engineer call out. In May had a lot of intermittent crackling on line. Enough to not be able to hear caller. Some days not there at all. Eventually called BT. Explained very clearly intermittent nature of fault (also checked problem using 2 other phones I have- still…

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Mark_In_Hampshire Posts: 1,531 Forumite

6 November 2011 at 7:56PM

Openreach was featured on BBC's Watchdog programme in 2009.

http://www.bbc.co.uk/blogs/watchdog/2009/10/bt.html

Continued reports on here of charges being made when they should not have applied, persist to this day.

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BT - Engineer call out charge - why?

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