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Why can I connect on one laptop but not the other?

Hi

I'm pulling my hair out here. Have lost internet connection for last 48 hours on my laptop. Son's is working fine. When I search for internet connection, it show's up. Select it, Connect, then it says 'Problem Applying Profile'.

Then I select profile, selected it then clicked on connect, then says same thing again 'problem applying profile'.

Any ideas anyone - really grateful for some help.
Terri
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Comments

  • free4440273
    free4440273 Posts: 38,438 Forumite
    Hi

    I'm pulling my hair out here. Have lost internet connection for last 48 hours on my laptop. Son's is working fine. When I search for internet connection, it show's up. Select it, Connect, then it says 'Problem Applying Profile'.

    Then I select profile, selected it then clicked on connect, then says same thing again 'problem applying profile'.

    Any ideas anyone - really grateful for some help.
    Terri

    try rebooting both the machines and the router 1st ...
    BLOODBATH IN THE EVENING THEN? :shocked: OR PERHAPS THE AFTERNOON? OR THE MORNING? OH, FORGET THIS MALARKEY!

    THE KILLERS :cool:

    THE PUNISHER :dance: MATURE CHEDDAR ADDICT:cool:
  • GunJack
    GunJack Posts: 11,756 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    try deleting your saved network profile from network and sharing centre > manage network connections, then connecting from scratch.
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • try rebooting both the machines and the router 1st ...

    I've tried that loads of times - no joy.
  • GunJack wrote: »
    try deleting your saved network profile from network and sharing centre > manage network connections, then connecting from scratch.


    OK - am about to try this now.
  • OK - am about to try this now.

    No that didn't work either. Deleted the profile, tried connecting - failed. Tried to set up a new connection using the wizard and it didn't detect any networks?

    Think I won't have any hair left by the morning!
  • I know this may seem daft and I am sure this would not catch you out but, is there a slide switch on the front of the laptop to turn the wireless thingy on and off and if there is has someone inadvertently caught it and turned it off.

    I only ask because I have been there, done that :o
  • I know this may seem daft and I am sure this would not catch you out but, is there a slide switch on the front of the laptop to turn the wireless thingy on and off and if there is has someone inadvertently caught it and turned it off.

    I only ask because I have been there, done that :o

    Yes, I've done that in the past but no, it's not that either :-(
  • I can't believe it. I'm on line again.

    I reconfigured something (trial and error) and it worked.

    Thanks everyone.
  • GunJack
    GunJack Posts: 11,756 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    what did yu do to get it ????
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • GunJack wrote: »
    what did yu do to get it ????

    no idea. But it didn't last five minutes. Back to square one - I can't get on line again!!!!

    I am sooooooo stressed. Going to leave this till tomorrow or I won't sleep tonight - thanks.
    Terri
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