Why can I connect on one laptop but not the other?

Terrysdelight

Hi

I'm pulling my hair out here. Have lost internet connection for last 48 hours on my laptop. Son's is working fine. When I search for internet connection, it show's up. Select it, Connect, then it says 'Problem Applying Profile'.

Then I select profile, selected it then clicked on connect, then says same thing again 'problem applying profile'.

Any ideas anyone - really grateful for some help.
Terri

free4440273

Terrysdelight wrote: »

Hi

I'm pulling my hair out here. Have lost internet connection for last 48 hours on my laptop. Son's is working fine. When I search for internet connection, it show's up. Select it, Connect, then it says 'Problem Applying Profile'.

Then I select profile, selected it then clicked on connect, then says same thing again 'problem applying profile'.

Any ideas anyone - really grateful for some help.
Terri

try rebooting both the machines and the router 1st ...

GunJack

try deleting your saved network profile from network and sharing centre > manage network connections, then connecting from scratch.

Terrysdelight

free4440273 wrote: »

try rebooting both the machines and the router 1st ...

I've tried that loads of times - no joy.

Terrysdelight

GunJack wrote: »

try deleting your saved network profile from network and sharing centre > manage network connections, then connecting from scratch.

OK - am about to try this now.

Terrysdelight

Terrysdelight wrote: »

OK - am about to try this now.

No that didn't work either. Deleted the profile, tried connecting - failed. Tried to set up a new connection using the wizard and it didn't detect any networks?

Think I won't have any hair left by the morning!

martinthebandit

I know this may seem daft and I am sure this would not catch you out but, is there a slide switch on the front of the laptop to turn the wireless thingy on and off and if there is has someone inadvertently caught it and turned it off.

I only ask because I have been there, done that

Terrysdelight

martinthebandit wrote: »

I know this may seem daft and I am sure this would not catch you out but, is there a slide switch on the front of the laptop to turn the wireless thingy on and off and if there is has someone inadvertently caught it and turned it off.

I only ask because I have been there, done that

Yes, I've done that in the past but no, it's not that either :-(

Terrysdelight

I can't believe it. I'm on line again.

I reconfigured something (trial and error) and it worked.

Thanks everyone.

GunJack

what did yu do to get it ????

Terrysdelight

GunJack wrote: »

what did yu do to get it ????

no idea. But it didn't last five minutes. Back to square one - I can't get on line again!!!!

I am sooooooo stressed. Going to leave this till tomorrow or I won't sleep tonight - thanks.
Terri